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Assistant Customer Service

Location:
Winnipeg, Manitoba, Canada
Posted:
April 26, 2019

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Resume:

RAVIKUMAR PATEL

Winnipeg, Manitoba, R*C *N*

Phone: 431-***-**** Email: ac870f@r.postjobfree.com

Profile

Enthusiastic, flexible and optimistic Internationally-educated Pharmacist with significant experience in field of pharmacy

Experienced with drugs inventory, stocking, compounding, blister packaging, reconstituting suspension, filling prescriptions, refilling requests to doctor’s office, holding prescriptions for incomplete prescription forms and delivery of drugs with using Kroll Pharmacy software

Ability to calculate and prepare medications accurately with high attention to details in fast-paced environments

Excellent customer service, organizational and time management skills

Skill Summary

Pharmacy Assistant Skills

Collected, verified and confirmed information related to prescriptions like dosage, route of administration, side effect, and refill orders which reduced the risk of prescriptions being given to the wrong client

Performed mathematical calculation on a daily basis by using calculator and Excel to balance cash reports

Entered patient and prescription information into the computer on a daily basis to keep records of patient’s history and maintain stock of drugs

Assisted pharmacy technician by requesting additional information related to orders and drug dispensing to minimize chance of mistakes and provide customers safe medication

Sorted drug, counted the prescribed number of drug, prepared the order, packed the drug and labeled the packages thereby supporting the goal of safe drug administration

Provided assistance in the final checking of filled prescriptions to minimize the risk of errors and ensuring public safety

Industrial Skills

Made different types of inks with using formula and match with the standard sample of the product with managing viscosity and measure with the X-right software on large scale and small scale as required in work order

Kept daily inventory stock, Manual issues and batch control with the help of Nova flow EMMS system, Moreover, dispensed the fresh ink with help of dispenser machine.

Matched ink via visually and passed by X-right software with keeping ratio according to the standard sample which is passed by the graphics department

Entered production report in Excel by the end of the shift with the location and the container id of the ink.

Administrative Skills

Prepared daily cash reports using MS Excel to keep records of statistical information in an accurate manner

Maintained a safe work area by cleaning and disinfecting the area and with proper use of equipment

Utilized time efficiently by creating an easy and fast procedure in serving prescriptions to patients while keeping appropriate records

Entered and managed inventory of intakes and sold cars

Volunteer Experience

Pharmacy assistant March 2019-Current

Whitecross Pharmacy Winnipeg, MB

Work Experience

Ink Technician 2019-Current

Color Ad Packaging Ltd Winnipeg, MB

Pharmacist 2017- 2018

Anurag Medical Khambhat, India

Cashier (Part-Time) 2015- 2017

7-Eleven Gymea, Australia

Sales Assistant (Part-Time) 2016- 2017

Trivett Classic BMW Parramatta, Australia

Education and Training

Bachelor of Pharmacy 2014

L.B. Rao Institute of Pharmaceutical Education and Research Khambhat, India

Reference

Available upon request



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