Pharmacy Customer Service
Resume:
Priyanka Joshi **** ** a st nw, T*T *M*
Ph: 780-***-****
***.*****@*****.***
Work Objective:
Patient care-oriented, strong pharmacological background, excellent track record of maintaining professional relationships with patients, pharmaceutical representative, healthcare provider and sinsurance provider
Summary of Skills:
Having experienced in Pharmacy, dealing with Patient question and insurance
Team focused and enthusiastic employee with professional attitude
Have excellent communication skills and clearly explain policies to customers
Successful in multi-tasking and working efficiently to serve a high volume of customers
Accurate and efficient work on Kroll and Health-watch and good at drug distribution
Respect client’s right to privacy and to be treated with dignity
Comply to company’s procedures, policies, standards and safety rules
Have strong organizational, problem solving, decision making, analytical and time management skills
Employment History:
SDM#3895 (Full time Relief Pharmacist) St Paul, AB, Canada Jan-2019-Mar2019
Adapt prescription as per the college regulation and patient’s emergency need
Done Narcotic assessment each time release the medication
Accurately and timely dispense all prescriptions
Monitor medication adherence
Initiate care plans, follow up, and document
Provide information and advice regarding administration, usage, drug interactions, side effects, dosage and proper medication storage.
Maintain patient confidentiality and follow all practices consistent with the Privacy Act.
Prepare daily dosing for ODT patient as per the guidelines and dispense the medication for witness
Offering health promotion and prevention activities like vaccination, training to use devices such as blood pressure or diabetes monitors.
Maintain and review records and reports to determine compliance with ACP operational expectations and insurance Requirement (like Patient Profile, Narcotic assessment, Dispensing error report, daily/ weekly/biweekly dispensing record)
Provide professional advice and applicable dialogue with patients on prescription and OTC products to provide excellent customer service and customer maximize patient loyalty. Priyanka Joshi 3639 15 a st nw, T6T 0M4
Ph: 780-***-****
***.*****@*****.***
AbEx Pharmacy (Level 1 internship) Fort Saskatchewan, AB, Canada Sep-2017 to Jan-2018 SDM#370 (Level 2 internship) Edmonton, AB, Canada June 2018 – Sep 2018 MedX Drugs Pharmacy (Level 3 Internship) Edmonton, AB, Canada Nov-2018 to Dec-2018
Accept prescriptions or refill requests from Customers, Doctors or clinic and enter in the system
Collaboration with pharmacy assistant to accurately dispense prescription medications and Assisting in inventory management and order receiving
Prepare the compounding and calculate the ingredient as per the requirement of prescription or other pharmacy
Help to resolve patient’s queries. Assist patient in diagnosis minor condition and suggest the OTC products accordingly
Handle store events and support these events within the store, directing, and referring clients to programs.
Other Employment:
Cashier, Marshalls, Canada May 2017- Jun 2018
Jr. Executive, Claris Injectables LTD, India May 2014- Dec 2016 Chemist, Rusan Pharma LTD, India July 2012- April 2014 Educational Qualification:
Pharmacy Examining Board of Canada Qualifying Exam Nov 2018 Indukaka Ipcowala of Pharmacy, India (Masters in Pharmaceutical Analysis) Sep. 2010 - June 2012 Parul college of Pharmacy, India (Bachelor in Pharmacy) Dec 2006 - April 2010 Certification: Administer Drugs by Injection
Jan-2019
Research and Publication:
Simultaneous Estimation Of Azithromycin Dihydrate And Cefixime Trihydrate In Pharmaceutical Formulation By HPTLC Method
Journal Of Liquid Chromatography & Related Technologies Volume 37, 2014 - Issue 13 https://doi.org/10.1080/10826076.2012.706859
Skills:
Software: Kroll, Health Watch, Basic Microsoft Office, LIMS, SAP, Internet search and capable of working with Scientific and research related software. Other: Good at planning and management of work and time, Manpower handling and co- ordination with team
Priyanka Joshi 3639 15 a st nw, T6T 0M4
Ph: 780-***-****
***.*****@*****.***
References:
ASAD KASHANI
Associate at SDM 1248 &3895, St. Paul
EBRAHIM NAIMI
Associate SDM 370, Edmonton
Dalia Hamdi
Owner and manager at AbEx Pharmacy, Fortsasketchwan 780-***-****
Contact this candidate