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Engineer Maintenance Technician

San Mateo, California, United States
April 22, 2019

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Lonnie Carter

Santa Rosa, California ***** • 818-***-**** •

Systems Administrator Profile – AS400 - iSeries

Multi-skilled 25+ year systems maintenance technician planning and managing support

operations in fast paced, technically complex environments

Technically refined systems administrator with extended history of identifying improvements to information technology architecture. Responsible for installation, maintenance, and performance tuning of systems in work centers in Fortune 100 companies. Wide range of accomplishments troubleshooting software and hardware issues, customizing disaster recovery plans, ensuring uptime, and constructing fully automated recovery and operational techniques. Adept at building requirements into automated backup and recovery operations and system operations, structuring security protocols, guaranteeing SOX compliance, and safeguarding system access.

IT Infrastructure Design / Enterprise Resource Planning

Process Improvement & Change Management / Vendor Stakeholder Relations

Production Management / Compliance Policy Audit & Redesign / Troubleshooting & Issue Resolution


Operating Systems:

Server Management:

OS400, iSeries, i5/OS, IBM Power Systems, IBM i

Vision Solutions MIMIX replication/failover, IBM BRMS (Backup/Recovery Media Services), Help Systems ROBOT Scheduling package, CL Programming.




iSeries AS400 IBM i Administrative Engineer

(7/2018 – 12/18) – Short-Term Contract Exchange Bank, Santa Rosa, CA

General Administration and Support duties for Bank using Fiserv Signature 18.0 software, GoAnywhere file routing tool, ROBOT Scheduler and REPORTS, IBM BRMS (Backup/Recovery Media Services). OS Release V7R3M0

Key Achievements:

Automated several formerly manual file transfer tasks using GoAnywhere and ROBOT software packages, CL ILE programming.

Analyzed unused ROBOT Scheduler jobs and facilitated cleanup of old Application objects – programs, files, query definitions, data areas, etc.

iSeries System Specialist (4/2013 – 5/2014) Korbel Champagne Cellars, Santa Rosa, CA

Administered IBM Application Systems technology to dramatically expand main memory and storage capacity and build user profiles. Utilized JD Edwards Enterprise One administration tools.

Key Achievements:

Upgraded system to OS400 V5R4.

Re-engineered backup procedures to reduce nightly downtime window by 85%.

Independent Consultant (04/2009– 10/2009) Buxton Consulting, Pleasanton, CA

Managed AS400 projects at Williams-Sonoma which automated system operations with Help System’s ROBOT product and nightly backups with IBM BRMS (Backup/Recovery Media Services) product.

Key Achievements:

Reduced operator error by 75%.

Increased system availability by 80%.

ISeries Manager (12/2007 – 6/2008) Kendall-Jackson Winery, Santa Rosa, CA

Developed migration plans to move multiple systems to newer hardware and prepared and tested corresponding disaster recovery plans. Installed and configured IBM BRMS and ROBOT scheduler to automate Backup/recovery procedures and perform daily operations.

Key Achievements:

Upgraded system to multi LPAR system to reduce daily downtime window by 80%.

Reduced licensing and maintenance costs more than $120,000 annually.

Senior iSeries Systems Engineer (12/2004 – 12/2007) Paramount Pictures, Hollywood, CA

Advised Paramount Pictures on migration to systems that provided additional scheduling, change management and data security options. Answerable for effective operating of SAP, JD Edwards software, and the Paramount Famous Music application. Affirmed systems compliance to SOX regulations.

Key Achievements:

Employed migration to IBM i550 upgrade to lessen licensing costs more than $135K annually.

Upgraded backup and recovery system to reduce daily downtime window by 75%.


Amcor Sunclipse, Buena Park, CA AS400 Senior Systems Administrator, 12/2003 – 4/2004

Oversaw improvements to backup and recovery operations reducing downtime from approximately three hours to 35 minutes. Installed and configured ROBOT scheduling package.

Fidelity Investments, Marlborough, MA AS400 Senior Systems Administrator, 10/1999 – 7/2003

Provided technical support for high value transactions in Fidelity Investments business systems. Transactional data included stocks, bonds and mutual funds and application availability and response time was crucial to business operations.

Chase Manhattan Bank, Wilmington, DE AS400 Senior Systems Administrator, 3/1997 – 10/1999

Responsible for systems maintenance operations including implementing system mirroring, backup and recovery setup, and security management. Devised task scheduling and effective batch set processing to minimize manually intensive operations which maximized production output.

Additional Experience upon Request.

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