Nicole C. Santacroce
**** ****** ******, ******* ****, CA
Mobile: 650-***-****
E-mail: ******.************@*****.***
Professional Profile
•Energetic and versatile Sales Professional with proficient experience in inside/outside sales across multiple verticals.
•Successful in selling to both mid-market and enterprise accounts.
•Able to provide excellent customer care while generating new business in multiple industries.
•Experienced in team leadership, employee learning/training, and problem solving.
•Enthusiastic about continued learning and professional skill development.
Professional Work History
Skillsoft May 2018 - April 2019
Enterprise Customer Sales Director
•Plan and drive strategic opportunity with enterprise companies inside territory
•Identify and cultivate relationships with company contacts through Salesloft
•Demo Percipio platform to multiple contacts inside enterprise companies
•Collaborate with IT/Compliance Skillsoft reps throughout multiple deals
•Manage enterprise deals from siscovery to closed stage
•Create and manage pricing for contracts on pricing tool
•Maintain rolling 6 month forcast in Salesforce
Selected Accomplishments
•Identified and managed $250K deal with Amazon (Fulfillment Centers)
•Turned original $50K Ikea deal into $125k deal by identifying Compliance need
•Indentified 11 prospective deals through networking alone
•Spearheaded Salesloft adaptation with IT and Core Reps
Jobvite March 2014 - March 2018
Enterprise/Mid-Market Relationship Sales Manager
•Own and drive upsells in book of business of 200 Jobvite accounts
•Engage with decision makers to identify and execute cross-sells
•Run at minimum 10 demos a week on multiple Jobvite product
•Educate clients on new features and product upgrades
•Train new Relationship Managers through 4 week mentor program
•Interview prospective new Relationship Managers and submit evaluations
•Troubleshoot issues and work with Customer Success team to resolve them
•Accurately forecast 120 days out for renewals business
•Work with product team on new feature requests and user training
Selected Accomplishments
•Achieved President’s Club two years running (1st year 147% to quota)
•Have exceeded quota every single quarter at average of 138% to quota year over year
•Top overall sales rep in 2015, including new business reps
•Awarded Employee of the Quarter 4 separate times
Indeed.com September 2011- March 2014
Account Executive
•Sell PPC advertising to direct employers with 10+ open positions
•Train new Account Executives on prospecting and presentations
•Maintain and upsell book of business: 300 prospects, 75 spending accounts
Selected Accomplishments
•Had highest spending account on west coast (Eleven Agency, 60,000/month
•Average of 123% to quota through 8 quarters
•1 of 2 Account Executives chosen to lead the internship training program
•Highest percent to quota in West Coast office (out of 36 reps in total) at departure
WiLine Networks January 2011 – September 2011
Sales Executive
•Sell new technology to on and off net buildings in Bay Area
•Form and cultivate relationships with Property Management and Referral Partners
•Work with Operations to find new target accounts in new buildings through “Sales Buddy” Program
Selected Accomplishments
•Consistently ranked as top sales person in Sales Buddy Program
•Uncovered three or four new opportunities per day
•Sold first account within 1 week of hire
•Sold to variety of industries including Fortune 500
Avis Budget Group February 2009 - December 2010
Local Market Sales Manager
•Generated high value prospects and sales on a local and national level
•Trained new Sales Managers on operator management, cold calling and sales tools
•Sold to variety of industries including Fortune 500, technology, hotels, and trucking
•Managed agency operators, assisted them in the building of profitable locations and
the opening of new locations
Selected Accomplishments
•Spearheaded hotel initiative in San Francisco to capture high end hotels in the area
•Sold several accounts before fellow new hires in the region
•Over quota for last 6 months of employment
Telepacific Communications September 2007 – December 2008
Commercial Sales Manager
Generated business in territory through proposals, cold-calling, and phone blocking
Displayed efficient organization of time and dedication to responsibilities
Aided in the training of new sales managers 3 months after start date
Provided outstanding customer care to new and existing clients
Selected Accomplishments
•Sold first account 1 month before first sale expectation date
•Spearheaded regional campaign for “Leave-Behinds” to generate new business
•Over 110% of quota 14 out of 18 months employment
Cintas Document Management May 2004 - August 2007
Sales Executive
•Exceeded monthly and quarterly goals
•Generated new business in territory through cold calling and phone blocking
•Upsold existing accounts
•Assisted in training of new sales executives through instruction and ride alongs
•Maintained excellent communication with fellow employees to ensure customer care
Selected Accomplishments
•Promoted to territory manager within 8 months of start date
•95% customer retention rate
•Part of #1 Cintas Document Management sales team in nation
•Received Sales Rep of the Month Award 5 times
•Chairman's circle
Worldwide Express February 2003 - May 2004
Sales Executive
•Reached and exceeded monthly sales goals
•Generated extensive new business in sales territory
•Successfully managed time for prospecting, meetings, and phone calls daily
•Received stellar instruction through intensive outside sales training
Selected Accomplishments
•Second in Region in Sales Revenue out of 15 Representatives 2 months after start
•130% of Quota in final month of employment
•Landed Top Grossing accounts within 60 days of employment
Education:
Bachelor of Science, English, Towson University (Graduated 2002)
Selected Personal Accomplishments:
VFW American Essay Winner (Second Place Nationally)
Dean’s List- Towson University, 3.4 Overall GPA
Counselors Care Award- St. Margaret’s Youth Group
Softball Team, Towson University