KHUSHWANT KAUR

Phone: 647-***-****

E-mail: ac868u@r.postjobfree.com

OBJECTIVES

To learn, evolve and grow in a customer-oriented retail environment that offers opportunity to develop my customer service skills and utilize it towards personal and organisational growth.

EDUCATION

Diploma in financial Services in Canadore College, Toronto (Jan2017-Sep2017)

Diploma in Business Management in Canadore College, Toronto (May2016-Dec2016)

Bachelor’s in commerce in Kumaun University, India (Sep2012-June2015)

EXPERIENCE

Samosa and Sweet factory. Etobicoke (Sep.2016-Oct.2017)

Performed food safety and standardization audits on food items.

Review and monitor all set quality control programs and quality control test results.

Perform inspections on raw food materials to ensure food safety.

Evaluate product in accordance to customer feedback.

Amazon (Nov2017-june2018)

Worked as team leader.

Experience in management and administrative position.

Strong organizational abilities.

Providing quality customer service.

FREEWAY TRUCKING INC. MISSISSAUGA, ON (july2018-Current date)

Ensure that truck drivers have cargo to carry and stick to their appointed arrival times and destinations.

Helping truck drivers to concentrate on routes and roadways to safely deliver their cargoes.

Scheduling driver’s next load and making paperwork ready.

Prepare, and arrange business expense report

Updating customers portals with pickups and deliveries in and out times

ABILITIES

mathematical and accounting skills

Fluent in English, Punjabi and Hindi

Energetic, disciplined and punctual

Strong Professional behaviour and good telecommunication skills

Strong computer skills (MS-word, excel and PowerPoint)

Able to work well in groups as well as independently with minimal supervision

SKILLS AND ACHIEVEMENTS

Problem-solving-professionally dealt with and resolved multiple customer issues and complaints in the customer service support profile

Safety aware-Reported hazards to customers and colleagues in store, ensured the hazard was contained and removed quickly

Teamwork-Displayed mutual respect and professional etiquette while coordinating with colleagues.

Reference

Amolak Singh (manager)

Contact :416-***-****

Contact this candidate