Customer Service, Manager, Marketing, Sales

Location:

Salary:

55k

Posted:

April 24, 2019

KALA DRUMMER

**** ********* ***. ***. * Walnut Creek Ca, 94597 209-***-**** ***********@*****.***

Education

HIGH SCHOOL DIPLOMA JUNE 2009 MERRIL F. WEST HIGH SCHOOL

BACHELORS OF SCIENCE 12/12/2014 CALIFORNIA STATE UNIVERSITY EAST BAY

·Pre-Clinical option

Experience

Customer Service Rep SHIELD HEALTHCARE FEBURARY 2018-SEPTEMBER

·Establish new accounts for new patients

·Liaison between the customers, doctors and nurses

·Key Rx’s and docs to complete customers’ accounts

ASISTANT MANAGER ENTERPRISE RENT-A-CAR JANUARY 2015-FEBURARY 2018

·Accomplished completing the Manager trainee program within less than a year with the company.

·Develop, supervise, coach and train branch employees

·Achieved Above corporate average ESQI (customer Service) at every branch.

·Structure sales and service to achieve increased Revenue and growth.

·Administer employee reviews

·Cold call leads to gain accounts interests

·Establish employee’s schedules

·Develop, plan, and actively participate in branch sales and marketing efforts

·Manage cash box, bank deposits, and petty cash

·Review and analyze reports, financial statements, and billing

·Collect on all ARs and customers debt

·Create marketing strategies to attract and maintain new and existing business accounts

·Manage a fleet of 180 cars and growing

BAKERY CLERK LUCKY SUPERMARKETS JUNE 2009-JANUARY 2015

·Customer Service

·Daily inventory of products

·Baked pastries and breads

HEALTH EDUCATION INTERN KAISER OCTOBER 2014-DECEMBER 2014

·Helped orchestrate the Great American Smoke out in Nov.

·Categorized and Summarized health education videos for patients to view online summaries.

·Helped supervise and teach classes for children’s health, exercise and nutrition.