Janicka Glasova 613-***-**** ******@**********.***
** ******** **. ***********, ******* L5N 1G7
Profile:
Qualified through over ten years of self-propelled technical knowledge, and two years of professional technical hardware support in a retail environment. Experienced with platforms such as Macintosh, IBM/Lenovo, DELL, Hewlett-Packard, Gateway and various custom PC and Mac systems. Related Skills:
● Building home and office hardware, testing and maintaining home computer systems
● Microsoft Windows 95, Microsoft Windows98, Microsoft Windows2000, Microsoft WindowsNT, Microsoft WindowsXP Home, Microsoft Windows XP Pro, Microsoft Windows Vista, Microsoft Windows 7,Linux (KDE, Gnome and Ubuntu), working knowledge of Microsoft Windows 10
● Data Entry and Record Keeping, Microsoft Excel and Microsoft Access, Microsoft Word, Microsoft PowerPoint,Microsoft Office, Adobe Acrobat, Illustrator
● Skype, Asterisk (Working Knowledge of IpbX and VoIP), Citrix
● Languages:English (Primary), French (Secondary), Slovak (Secondary) Additional Skills:
● Web Design (HTML 1.0, CSS, JS)
● Adobe Creative Suite (Adobe Photoshop, Adobe Illustrator, Adobe ImageReady, Adobe Dreamweaver, Adobe Premiere, Adobe After Effects, Adobe Audition, Adobe Fireworks), Adobe Photoshop Elements 8.0)
Relevant Work Experience:
● General Labourer
Labour Ready, Mississauga, Ontario
Labour Ready, Ottawa, Ontario
2016 - 2019
2011 - 2014
● Assembly / Testing / Retail Sales
Computer Supplyhouse,Ottawa, Ontario
2005 - 2007
Hardware installation of office systems, store setup and maintenance, pricing of products, burning image files of backup system discs for clients, shipping and receiving (data entry, packing and unpacking), cataloguing computer and technology-themed books, opening and closing sales, hardware testing, product placement, heavy lifting, traveled between all locations in the city to work.
●Computer Lab Monitor / Networking
Consultant - Options Bytowne (volunteer)
October 2009 – March 2010
Education:
Interactive Multimedia Certificate
1yr Fast Track Program - Algonquin College
2003