Administrative Assistant Employee Relations
Resume:
David Yu
TO WHOM IT MAY CONCERN,
I am writing in response to the position of a Human Resource Professional, advertised as being open with your company at this time. I am a recent graduate of the University of Alberta with a focus in Human Resource Management and Strategic Management Operations. The nature of my degree has prepared me for this position. As an ambitious Human Resources Professional, it would be a great opportunity for me to work in a dynamic environment that deals with skills related to human-to-human interactions. This I believe will give me a chance to gain further experience in the field of HR, as well as providing me with a better understanding of the internal structures of the different organizations that exist in the world. I believe this job position fits perfectly with my goals as it aligns with preparing me with future career advancements and personal development. Personally, I would like to take this opportunity to increase my involvement in the community, while simultaneously using it in a way to strengthen my interpersonal skills and enrich my knowledge of the business world.
I am a fast-paced and client-oriented type of individual, an individual with a keen understanding of work place expectations and what employers are looking for. In terms of my experience, I have worked in the restaurant industry for over 10 years, in which I have learnt a lot about the necessary skills required for maintaining customer satisfaction and ensuring that internal processes work smoothly in an organization. Additionally, I have various work experiences in the food and retail markets. From working in restaurants to big chain supply stores, I have acquired extensive knowledge on dealing with problems that companies are faced with. Most recently, I worked at Echo Promotions, a local marketing company. During my time at Echo, I was in charge of the quality control division, where I learnt a lot about the logo printing industry. Shortly afterwards, I was promoted to be an administrative assistant where I was responsible for clerical duties of the company. I am able to take on the responsibility of this position immediately when it begins and have the enthusiasm and determination to ensure that I make a success of it. Thank you for taking the time to consider this application and I look forward to hearing from you soon.
Best Regards, David Yu
David Yu
+ PROFILE SUMMARY
As an ambitious Human Resource Management professional with a diverse background, I am committed to advancing my career in different industries in order to gain a better understanding of the HRM system. I am seeking new opportunities to leverage employee relations, administrative functions, and strategic planning in a collaborative environment.
+ PROFESSIONAL EXPERIENCE
Jan. ‘16 – Sep. ’16 Echo Promotions Quality Control Specialist Edmonton, AB
My primary duties with this role included conducting product tests and assessments, identifying product defects, recording and reporting issues into a database, and preparing customer fulfilment transactions.
Oct. ‘16 – Jul. ’17 Echo Promotions Administrative Assistant Edmonton, AB
For this position, I was mainly responsible for monitoring and recording customer transactions on Excel and the company’s database, planning and scheduling shipment orders, and documenting/handling all of the customer transactions that occurred in a weekly basis. Additionally, I had to communicate with clients, managers, and the sales team in order to finalize all orders.
Aug. ‘08 – Aug. ‘15 Wing’s Restaurant Server Edmonton, AB
I was primarily responsible for answering delivery orders, preparing restaurant tables with special attention to sanitation and order, and attending to customers upon entrance to the restaurant.
Aug. ‘14 – Jan. ‘19 Wing’s Restaurant Supervisor Edmonton, AB
I was in charge of hiring and training new staff members, monitoring customer experience levels, managing inventory supplies, and ensuring adherence to Food Safety and Sanitation Standards.
Mar. ‘15 – Dec. ‘15 Shoppers Drug Mart Merchandiser Edmonton, AB
In this position, I was responsible for performing merchandising tasks for company products, addressing any out of stock issues, ensuring planogram and schematics compliance, and securing additional off-shelf displays.
Feb. ‘14 – Nov. ‘14 Tim Hortons Food Counter Attendant Edmonton, AB
I was responsible for taking customer orders, preparing various coffee beverages/food items, cleaning and sanitizing kitchen/lounge areas, and keeping records of the quantities of food used.
+ ACADEMIC QUALIFICATIONS
Sep ‘14 – Jun ‘19 Bachelor of Commerce Degree University of Alberta Edmonton, AB
Majoring in: Human Resources, Minoring in: Strategic Management Operations
+ TECHNICAL SKILLS
Order Processing and Customer Service
Technological Aptitude (e.g., Computer Skills, Cloud Technology, Data management, Recruiting Software, Job Posting Websites, and Microsoft Office)
Planning and Scheduling Abilities
Exceptionally organized and able to maintain an organized filing system
Interviewing and Screening Candidates
Comfortable working with all levels of management and in a team setting
Training and Developmental Skills
Strong Verbal/Written Communication Skills
+ LANGUAGES
English
Cantonese
Mandarin
+ AWARDS AND EXTRACURRICULARS
Jason Lang Scholarship
2018/2019 Dean’s List (3.88 GPA)
Alexander Rutherford Scholarship
Best Term Paper in SOC 291, Awarded by Professor, Kenneth Caine, Faculty of Arts, Sociology Department
ESSC Recreational Basketball League Team Captain
PROFESSIONAL REFERENCE PAGE
REFERENCES FOR DAVID YU
Address: 7423 169 AVE NW, Edmonton, AB, T5Z 3Z9
Phone: 780-***-****
Email: **********@*****.***
Linkedin URL: www.linkedin.com/in/yudavid327
PROFESSIONAL REFERENCES
REFERENCE NAME
Wendy Yue
TITLE
General Manager
ORGANIZATION
Wing’s Restaurant
ADDRESS
588 Hermitage Road NW, Edmonton, AB, T5A 2X9
PHONE
N/A
PROFESSIONAL RELATIONSHIP
Co-worker
REFERENCE NAME
Ward Campanelli
TITLE
Manager
ORGANIZATION
Echo Promotions
ADDRESS
11606 149 St NW, Edmonton, AB T5M 3R3
PHONE
N/A
PROFESSIONAL RELATIONSHIP
Co-worker
REFERENCE NAME
Aaron Hu
TITLE
School Classmate
ORGANIZATION
University of Alberta
ADDRESS
N/A
PHONE
N/A
PROFESSIONAL RELATIONSHIP
Peer
REFERENCE NAME
Devin Yim
TITLE
ORGANIZATION
Ross Sheppard
ADDRESS
N/A
PHONE
N/A
PROFESSIONAL RELATIONSHIP
Personal Friend
7423 169 AVE, Edmonton, AB T5Z 3Z9 780-***-**** **********@*****.***
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