PROFILE

Current Business Major student with an emphasis in Human Resources at California State University- East Bay seeking an entry level job for a Human Resources position where I can apply my extensive educational experience as well as my professional work skills in a company. Nov 2018 – Feb 2017 Service Center Associate, Macys Newark, CA

· Proactive in assisting customers who are using devices to shop and compare, by using Macy’s devices or their own

· Successfully monitored and responded to all customer needs

· Providing exceptional customer service to over 50 customers daily

· Knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send etc.

· Dedicated to keeping excellent Customer Service interaction records

· Sell gift cards and work to resolve customers’ Macy’s card issues

· Demonstrated knowledge of store products and services to drive sales and minimize returns Feb 2017 – Mar 2018 Tutor, Best Brains Learning Center Fremont, CA

· Tutoring 5/6 students in groups up to the 8thgrade

· Teaching required concept to students and ensure they understood it

· Provided feedback to the teachers and admin regarding student’s progress

· Grading and correcting assignments

· Reviewing and assigning new work as well as answering any questions students or parents have

· Assisting with center operations

· Assisted the children in completing their assignments Oct 2016 – Dec 2016 Sales Associate, Kohls Fremont, CA

· Completed transactions accurately and efficiently while engaging with customers daily

· Answering questions about services and merchandise, and ensuring customer satisfaction

· Maintained a clean workplace by stocking shelves and organizing displays

· Ensured that all cash handling procedures are done in accordance to policy and procedure Sep 2017 – May 2017 California State University East Bay, Bachelor of Science in Business Administration- Human Resources

Hayward

Sep 2014 – May 2017 Chabot College, Associates Degree in Business Administration Hayward SKILLS

Harmeen Nijjer

4275 Comet circle, Union City, 94587, CA, 510-***-****, ac85us@r.postjobfree.com

EMPLOYMENT HISTORY

EDUCATION

Strong leadership and

interpersonal skills

Strong organizational skills

Able to work under pressure

Ability to work proficiently

in a team

Detail Oriented

MS Office. Word, Excel, Outlook, Powerpoint. OneNote, Access

Google Drive. Docs, Sheets, Slides, Forms

COMPUTER SKILLS

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