Machine Operator Desktop Support

CAREER AMBITION

To obtain a position that will showcase my skills and education in the field of networking, computer and internet security.

SKILLS

Strong Work Ethic

Positive Attitude

Good Communication Skills

Able to provide on-call support during business and non-business hours

Time Management Abilities

Working Well Under Pressure

Problem-Solving Skills

Capable of troubleshooting software issues

Trustworthy

Computer Network

Security Essential

Flexibility/Adaptability

Ability to Accept and Learn From criticism

Self- Confidence

Acting as a Team Player

EDUCATION

CCI Training Center

Information Technology CompTIA Certification Ongoing

Training in computer network (CCNA) and desktop, operating systems Linux windows, servers and directories, clouds essential, security essential

Upcoming CCI Training Center graduate offering a strong academic background in IT combined with excellent practical hands on, and theoretical

Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues

Working with Network in all aspects from making a network cable to the commands configuration (subnet mask analyzing) to result a high Network performance working

Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

Ambrose Alli University, Edo State, Nigeria

Bachelor of Art Degree in International Studies and Diplomacy USA Evaluated

Professional Certificate, Strategic Management

Institute of Strategic Management – Awka, Anambra State, Nigeria

Member of Institute of Strategic Management

University Academic Achievement Award

WORK EXPERIENCE

Encore Wire Corporation August 2017 – Present

Equipment/Machine Operator

Diligently completed customers order specifications provided by my superiors

Provided cheerful, courteous service to all customers

Assisted in completing a major project worth $2million for a wire supply to a customer’s hotel wiring.

Personally completing a customer’s order of over $300,000 meeting a deadline and specifically according to the customers specification

Goldsborough Home Care, London 2010 – 2015

Senior Healthcare Assistant

Assisting the vulnerable and disabled.

Assisting with wash/bath, feeding, assisting to the toilet, dressing and also assisting to any hospital or medical appointments.

Peter’s Internet Services 2008 --2010

Network Engineer/Customer Services

Assisted in developing, designing and enhancing corporate network infrastructure

Configuring and maintaining network infrastructure and application components

Providing direction, information, and recommendations regarding network configurations and installations.

Experience in proctoring and invigilating exams in computer training

Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services

Strong working knowledge of core applications including Windows/Mac OS, Microsoft Office, Imaging Software, and Active Directory

Experience and knowledge of remote desktop support tools

Excellent problem-solving, communication and interpersonal skills

Advanced Mac experience and skills

Associates degree or higher with at least 5 years of Corporate Helpdesk or PC/Network Technician experience, or the equivalent combination of education and/or experience

Knowledge of Windows XP/7, Mac OS, Office 2007/2010/2013, PC hardware, Remote Support and VPN

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