Data Entry Customer Service
Resume:
Ileana MacLeod
Edmonton, AB
Objectives
To gain a long term position within a corporation, that will allow me to grow and become a valued member within their team. I am a very fast learner, who loves working with the public, as well as a proven track record of being able to work within a team or independently. I am an active member of my community and volunteer with the MS society, as well as other charities.
Experience
October 2015- Present Capital Vision
• Greet Customers
• Booking & rescheduling
• Confirming appointments
• Assisting customers with their appointments
• Fit and deliver final products to customers
• Process customer payments
• Assisting customers with their prescriptions
• Assisting patients with eligibility forms
• Submitting invoices to assigned customers
• Working with government and private sector insurance
• Reconciling invoices and statements with invoices
• Help customers select frames for fit and appearance
February 2015-October 2015 Century Optical
Greeting Customer
Booking & rescheduling exam appointments
Confirming appointments
Assisting customers with their prescriptions
Assisting patients with eligibility forms
Submitting invoices to assigned customers
Working with government and private sector insurance
Reconciling invoices and statements with invoices
Fit and deliver final product to customers
Ileana MacLeod
7108 81 Street
Edmonton, AB
-June 2006 - February 2015 Essilor Canada
Customer Service
Data Entry
Process customer credits
Handle any problems with products going to customers
Respond to customer issues and or complaints
Prepare work orders for clients
Deal with problems that occur in outside branches
Correspond with clients over phone in regards to their orders
Prepare orders for shipment
Receive merchandise from clients and branches
References upon request
Contact this candidate