Customer Service Security
Resume:
Simon J. Brown
** ****** ***** ***. ***, Newark, DE 19713
OBJECTIVE
To pursue opportunities in the business world, whether as a security professional, or to enrich my knowledge of business practices.
EDUCATION
ChiChester High School, Chichester, PA
Years attended 2001
Woodbridge High School, Bridgeville, DE,
Years attended 2002-2005
Graduating Class of 2005
EXPERIENCE
Dollar General, Seaford, DE
Cashier and/or stock
Seaford, DE
July 2005- October 2006
Astrazeneca Pharmaceuticals (Client), Wilmington, DE
Day & Zimmerman/US Security Associates/Allied Universal Security Services (direct employer)
Security- Access Control Technician/Reception Welcome Desk/Mobile and Foot Patrol
November 2006- Present
SKILLS
Experienced in multiple areas of expertise, as a trained Security Professional, include but not limited to:
Call Center Customer Service
Access Control Security Monitoring Systems
Internal Building Intercom Systems
Building Automated Monitoring Systems
CCTV Camera Systems
Dispatch Radio Communications, for customer service, emergency services and maintenance purposes
Maintaining Internal/External Emergency and Non-Emergency Contact list
Logging and distribution of access badges for visiting, contractor and/or vendor personnel
Monitoring of security alarms and contacting appropriate departments for response, according to procedures
Assistance in testing of building alarms, including but not limited to, fire systems, building automation, intercom, phone and security system
Maintaining Daily Activity logs
Logging and distribution of building and vehicle keys
Maintaining Emergency and Non-Emergency Incident Reports
Reception/Welcome Desk Experience
Mobile and foot patrol experience
Proficient communications skills
Microsoft Word/Excel proficiency
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