SUMMARY OF KNOWLEDGE AND EXPERIENCE:
Advanced Microsoft Office: Excel, Access, Word, Publisher and PowerPoint, intermediate Outlook
Data entry and reporting
Organizing and finalizing meetings
Manage and process cash and credit card transactions
Operate printers, scanners, FAX and copy machines
Volunteer to organize community events for children and seniors through the Moose organization
Volunteer advocate for senior services and assistance
Operate multiple computer systems and browsers
WORK EXPERIENCE:
Customer Service Representative Quality Transport/ Truck Rail Transport, Tacoma WA 5/2018-8/2018
Account Representative
Data Entry
Schedule /maintain loads
Create reports and transmit to customers
Customer Support Services Specialist AgSource Laboratories, Umatilla, OR 4/2016-2/2018
Accounts receivable
Receptionist
Microsoft Excel and Word
Answer multiline telephones
Data entry
Operate scanner/FAX/Copy
Drinking water analysis certified
Medical Transportation CAPECO Transportation, Pendleton, OR 3/2016-4/2016
Transport clients to and from appointments
Operated tablet to track client appointments
Office Assistant Hagerman Inc., Umatilla, OR 10/2015-12/2015
Data entry
Customer service, sales
Multi-line telephone system
General alpha-numeric filing
Operate office equipment
Payroll input
Billing clerk, customer collections
Receptionist Mid-Columbia Bus Co., Hermiston, OR 7/2015-9/2015
Answer phones
Dispatch assistant
Data input
Payroll input
Production Operator Pacific Ethanol, Boardman, OR 7/2012-3/2013
Operate equipment using various computer systems and measurement tools
Operate boiler
Past safety committee member
Lab Technician Chemical Waste Mgmt. NW, Arlington, OR 1/2011-6/2012 and 9/2015-9-2015
Test and verify results for chemical waste facility
Waitress/Bartender Village Inn Restaurant, Arlington, OR 10/2009-12/2010
Stock and fill supplies
Seat customers, took food and drink orders, and served customers
Cashier transactions
Production Operator Maxim Integrated Products, Beaverton, OR 4/2003-1/2009
Yield Enhancement assistant for Photolithography and engineering groups for increased yield
Floor Lead/Supervisor Hynix Semiconductor USA, Eugene, OR 07/1997-4/2003
Lead floor employees
Train operators to use equipment
EDUCATION:
Blue Mountain Community College, Pendleton OR, 97801
Associates of Applied Sciences: Business Administration: Medical
Cumulative GPA: 3.80
Career Pathways Certificate of Completion: Administrative Office Professional:
Office Support Specialist
Walla Walla Community College, Walla Walla, WA, 99362
Associates in Applied Arts and Sciences: Agri-Business
SKILLS, KNOWLEDGE, AND ABILITIES:
Senior assistance advocate for family members, 5 years
Moose volunteer for community services, including Highway cleanup, organizing children’s and senior assistance events, and donation drives for community member emergency events, 5 years
Microsoft Office: Access, Word, Excel, Publisher, Outlook and PowerPoint, more than 10 years
Phi Theta Kappa member
Business document processing, 5 years
Public Service, more than 10 years
1 quarter of Spanish, college level