Manager Engineer

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MUHAMMAD UMER

Mobile # +974********

E-mail: ***********@*****.***

CAREER OBJECTIVE:

To obtain a position where my technical knowledge and soft skills would be well utilized and an opportunity for value based growth and career advancement while contributing handsomely to the organization. EXPERIENCE: (15 Years Working Experience in Information Technology field as a System Administrator)

CAREER DETAILS:

1. Masraf Al Rayan-Doha Qatar

November2018-Present

System Administrator (SWIFT)

Administration of SWIFT Application.

Administration and Support of SCCM 1810.

Team Lead for the Windows server 2008 Upgradation.

Administration and support of Microsoft Exchange server 2016.

Coordination with the vendor for the installation of CCTV for Branches ATMs. 2. National Bank of Pakistan:

January 2007 – November 2018

Sr. System Administrator (Team Leader & Project Manager) –Infrastructure Wing- Information Technology Group

National Bank is one of the largest banks in Pakistan having over 1400 branches all across country as well as presence outside Pakistan.

Honor: Awarded Performance Awards as the recognition of the performance for the year 2007, 2008, 2009 & 2010 from IT Group Chief.

Administration of Windows Server 2003, 2008 STD/ENT R2 & 2012 based network with Active Directory.

Installation and configuration of HP Proliant, HP Blade System, Dell Power Edge, IBM and Fujitsu Siemens Servers.

Configuration of DHCP, DNS, Hyper V, VMware ESXi, File Server,HP Tape Library LTO-5 & 6, Windows failover clustering and DC servers.

Administration of Microsoft Email Exchange servers 2003, 2010 & 2013. More than 15,000 clients and their support.

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Migration from Microsoft Exchange Server 2003, 2007 to Exchange Server 2010 & 2013 (High Availability Solution).

Administration and support of Black Berry Enterprise Server for Microsoft Exchange server.

Responsible for the administration and Configuration of ISA Server 2006.

Installation and configuration of Microsoft Threat Management Gateway (TMG) Server.

Implementation and administration of Microsoft Lync Server 2010 and migrated into Lync 2013 and Skype for Business server 2015.

Implementation and administration of System Center Virtual Machine Manager 2012.

Backup of Exchange and SQL Databases using Microsoft Data Protection Manager (DPM) 2012 R2.

Microsoft SQL Server, Installation, Configuration, Maintenance, Backup and Restore and Troubleshooting.

Microsoft SCOM server 2012 Installation and configuration.

Responsible for the administration of SCCM 2007 & 2016 (System Centre Configuration Manager) and WSUS (Windows Server Update Services) servers.

Working on IBM SAN (DS8800 & 4700).

Working on Seagate Armor NAS (220).

Administration and support of Microsoft Azure.

Administration and configuration of Microsoft VDI infrastructure.

Deploy Edge server, Enterprise Antivirus Suites like Trend Micro Office Scan, Kaspersky, Microsoft Forefront & Symantec Endpoint Protection server for Email Gateway and client base solution.

SWIFT application Installation, troubleshooting and support of SWIFT Centers across Pakistan and abroad.

SWIFT Application Migration from7.1 to 7.2.

SWIFT Sanction screening (AML) implementation.

Project planning, Coordination & Implementation.

Evaluate technical solutions and options based on cost, performance and scalability.

RTGS (Real Time Gross Settlement System) Implementation and Coordination with State Bank of Pakistan from day to day RTGS technical issues.

Installation, configuration and trouble-shooting of software’s and hardware’s.

Trainings and Presentations on concerned responsibilities.

Vendor Management and prepare RFP’s as per Projects requirements. 3. National Insurance Company Limited

May 2005 – January 2007

Network Administrator

National Insurance Company Limited, the largest Insurance Company of Pakistan having network across Pakistan.

Administration of Windows 2000 & 2003 based network with Active Directory.

Deploy Symantec Antivirus Corporate Edition Antivirus server based solution and configured LIVE updates Scripts and scheduled daily automatic Virus scans.

Administration of Lotus Domino 6.5.1 Mail Server, handling 5000 Users.

Troubleshooting of Mailing Application (Lotus Notes ver.6.5.1) on client ends.

Responsible for the administration and Configuration of ISA Server 2000.

Providing Support for IT hardware, Software and Networks.

Hardware Trouble Shooting on HP, IBM & DELL Pc’s.

Conduct Trainings and Presentations.

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4. TRG the Resource Group (Pvt) Ltd

September 2004 – April 2005

System Support Executive (IT)

TRG Pakistan’s first and largest off-shore call center company has branches in USA, Canada, UK, and Karachi/Lahore, Pakistan

Installation and configuration of HP ML-370 Servers.

Administration of Windows 2000 domain with integrated Exchange and ISA servers.

Establish Wireless Network infrastructure for the entire facility. This involved making a versatile set of devices (IP Phones, Video Conferencing Equipment, Dialer etc) work over Wireless Router.

Manage proper VLAN configurations and resolve day to day network issues.

Configuring Ms Outlook-2000/2003 over client side.

Installing and troubleshooting software’s like Avaya, Edge & Startel.

Configuration and troubleshooting IP telephones both Soft Phones and Hard Phones. 5. Gestetner (Pvt) Ltd

April 2004 – August 2004

System Support Engineer

Assembling and Troubleshooting the Pc’s.

Designed and implemented local area Network according to requirement of the clients. o Four Months Training of Communication &Networking in Information System Department in Pakistan International Airline (P.I.A). Has worked as a Trainee Engineer in P.I.A on the following fields:

Hardware Maintenance

Pc Trouble Shooting

Communication & Networking.

ACADEMIC QUALIFICATION:

Bachelors of Engineering (B.E) in Computers and Information Systems – N.E.D. University of Engineering

& Technology, Karachi, Pakistan

TECHNICAL CERTIFICATION:

Microsoft Certified Technology Specialist in:

Configuring Microsoft Windows Server 2008 Active Directory

Microsoft Certified Technology Specialist in:

Configuring Microsoft Exchange Server 2010 & 2013

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Microsoft Certified System Engineer:

Windows Server 2012

Microsoft Certified Profession in:

Server Virtualization with Windows Server Hyper-V and System Center 2012.

Microsoft Certified Technology Specialist in:

Administrating and Deploying System Center 2012 Configuration Manager

Microsoft Certified Solution Associate in:

Office 365

Microsoft Certified Core Solution of Lync Server 2013

Microsoft Certified Specialist in Azure

CCNA Certified

Certified in SNIA Storage Network Foundations Exam TECHNICAL SKILLS:

Hypervisors: Microsoft Hyper-V, VMware ESXi

Windows Server Administration: Windows Server 2003, 2008, 2008 R2 & 2012, Active Directory, Microsoft Exchange Server 2003, 2010,2013,DHCP Server, System Centre Configuration Manager

(SCCM 2007 & 2012), Microsoft ISA Server 2000,2006 & TMG, Microsoft Virtual Server 2005 R2, Microsoft Hyper-V, Microsoft SQL 2008, Lync Server 2010, 2013 & MDT for Windows Deployment. Enterprise Email Messaging Server: Lotus Domino (6.5.1). Windows Client Administration: Using and troubleshooting Windows XP, Vista, Windows 8 &.7. Remote desktop support using VNC & RDP for installing & configuring hardware devices. Software Applications: Microsoft Office 2007, 2010 & 2013,Symantec End Point Protection Corporate Antivirus Suite, Windows Server Update Services (WSUS),Lotus Smart Suite, AD Plus Tool for Managing Active Directory, & Trend Micro Office Scan Enterprise Suite. Client Hardware Installation & Maintenance: Extensive PC installation, repairing & troubleshooting experience

Network Installation & Maintenance: Successfully completed course on Cisco CCNA, LAN/WAN design and implementation using wired and wireless technologies, VPN, Cabling and installations of network active components.

Server Hardware Installation & Maintenance: Experienced with HP ProLiant, IBM System X3500, Fujitsu Siemens & Dell Power Edge Servers, Hardware RAID configuration and executing backups. PERSONAL:

Father's Name : Muhammad Usman

Date of Birth : 26th Day of October 1981

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Nationality : Pakistani

Marital Status : Married

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