data center operations tech

***** ******** **, ********, ** ***** 703-***-****

************@*****.***

Luis G Cespedes

Objective

To establish my-self as an IT Professional in a company with a motivating, competitive, and learning environment where my technical and management expertise can be put to use.

Highlights

Operating Systems: Expert with Microsoft [Windows (XP, Vista, 7, 8.1, 10, Server 2003 and 2008, 2008R2, 2012) Linux O/S

Hardware: HP desktops & laptops; Dell desktops & laptops; Lenovo ThinkPad laptops; ZT Systems Servers, Saturn12 Tankers, Dell Blade Servers, Spicy13 Hosts, HP servers, Rack server builds and repairs, hardware installations and swaps; ISO testing,ISO motherboard flashing,advanced networking experience (running and cleaning cables, troubleshooting connections, activating ports)

Networking and Other: Active Directory, File sharing P2P, FTP, folder structure, Home and Office Networking, TCP/IP, Expert at building computers and advanced troubleshooting of Computers for viruses and error codes.

Professional Experience

(Microsoft) Data Center Technician -2016- Ashburn VA

Responsibilities: Train new techs on daily tickets diagnose. Racking and cabling servers. Deploy and decommission racks. Troubleshooting RAC server hosts ensuring that their consoles were healthy. Replaced faulty hardware inside the host if they were failing. Replaced failing, Hard Drives, and Solid State Drives then destroyed and dropping off to a secure bin. Performed RAC Side Diagnostics Isolation tests to determine the root cause of host failures. Flashed replaced motherboards by running Linux commands. Used Microsofts preparatory ticketing system GDCO to fix hosts lined up in the queue for repairs.

(Amazon) December 2015 – September 2016 Ashburn VA

Data Center Technician:

Responsibilities: Troubleshooting RAC server hosts ensuring that their consoles were healthy. Replaced faulty hardware inside the host if they were failing. Replaced failing, Hard Drives, and Solid State Drives then destroyed them using a wiper or degasser. Performed RAC Side Diagnostics Isolation tests to determine the root cause of host failures. Flashed replaced motherboards by running Linux.. Used Amazons preparatory ticketing system Myday to fix hosts lined up in the queue for repairs.

School History:

ITT Tech

Bachelors Information Technology,Security

Heritage High School Leesburg, VA

High School Standard Diploma

References Available Upon Request

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