Customer Service Computer

Kavees Appulingam

** ****** ***

L*J *H*

416-***-**** *****************@*****.***

Overview:

Motivated and detail – oriented individual with solid academic background in programming. Ability to interact supportively within a team ; prioritize workload to meet strict deadlines; grasp and apply new procedures quickly; work productively under pressure ; and adapt readily to the demands of the job. Possess excellent analytical. Interpersonal, communication, and problem solving skills.

Summary of Qualifications

•Works well in teams, as well as independently

•Willing to travel, responsible and punctual individual

•Dedicated, enthusiastic and hardworking

•Fluent in English reading and writing, knowledge in Microsoft Office applications

•Adaptable to changing conditions and enjoy working in a fast paced environment

Demonstrates Technical Proficiency in The Following Software,

-Microsoft offices

-Java, C, Python,Linux Terminal, Bourne Shell, MIPS, Verilog, Android Studio, HTML,PHP, node.js, angular2, Angular 5 CSS, Javascript,SQL

-IBM blue mix, Cloundant

-Github

-Visual Studio Code

-Adobe Photo Shop

-Adobe Illustrator

Work/Volunteer Experience/Activities

CIBC 199 bay street, Toronto

Processing Clerk

•Processing ATM Envelope in Compass System

•Analyzing discrepancy and finding solution to errors

•Developing spread sheets for work flow to run efficiently

•Maintaining paper-bases and electronic files including the operators daily report

•Perform end-of-day tasks to ensure deposits are balanced to the carrier sheets

Research House

Telephone Interviewer

Conduct paper and computer based interviews with high degree of accuracy and integrity

Follow project specifications

Maintain company dialing standards

Exercise courtesy and professionalism to all respondents

Maintain confidentiality of all collected data

Ministry of Heath and Long Term care

IT Co-op Student position

Developed mobile apps and websites using various programing languages

Planning and supervising team projects

Debugging code

Using IBM software to be integrated with different projects

Express technical concepts to individuals that have no technical background

Ontario Treasury Board Secretariat

Junior Developer

Designing new user interface components with Angular

Fixing Bugs

Asses AODA compliance within application UI

Retrieving and storing data from SharePoint

Skynet Computer

Managing sales

Provided excellent customer service by answering customer queries, problem solving and providing detailed information on new products

Inspect and test computer to identity and troubleshoot the problems

Diagnose and repair hardware malfunction and perform the maintenance of computer

Use testing devices and follow the factory manuals to locate malfunctions in computers

Assess computer hardware malfunctions to determine the cause of error and apply appropriate actions to correct problems and repair computer in order to maintain operations

Performance all technical functions following the factory technical manuals, such as installing, maintaining and repairing/replacing electronic components of computers

Modify and upgrade computers and provide support for both software and hardware

Monitor performance of equipment and make necessary adjustments to assure quality performance

Education

York University Toronto, ON

Bsc computer science Honours

Sep 2013 – Present

St. Elizabeth Catholic High School Thornhill, ON

Achieved Ontario Secondary School Diploma Sep 2009- June 2013

Contact this candidate