Manager Project, Scrum Master, Agile

Andrew-John Starrett

480-***-**** **********@*****.***

PROJECT MANAGEMENT PROFESSIONAL

** *****’ enterprise-level IT leadership with providing Project Management & Scrum solutions. Certified Scrum Master, Agile Scrum Master SR. Project Manager (PMP) capable of delivering small to large-scale software projects on budget and on time by effectively managing, leading, and coaching multiple project teams. Expert at driving the adoption and enforcement of multiple Agile frameworks (Scrum, KANABAN) defining project scope, planning prioritizing and managing cross functional teams. Utilize Agile/Scrum and Waterfall Methodologies extensively.

Project & Technical Skills

Project Areas

Project Management Application Manager BA Lead Project Development Methodologies Agile SDLC Scrum Master SAFe Scrum Framework Stage Gate Kanban Product Manager HRIS Digital Platforms

Applications

MS Project MS Azure MS Visio MS Office Share Point JIRA Planview STAMP CAPPM/Clarity

Professional Experience

INTERNATIONAL CRUISE & EXCURSIONS (Scottsdale, AZ) Oct 2018 – March 2019

Sr Scrum Master (Contract) — Initially hired on as a Scrum Master for enterprise software team consisting of 6 developers, 1 Business Analyst and 1 Quality Assurance Engineer. Role and responsibilities were quickly extended to include Scrum Master for 3 other teams with a total of 18 developers 4 Business analysis and 5 Quality Assurance Engineers, and Program Manager for new business initiative between I.C.E. and Carnival Cruises. Directly interacting with C-level leadership to ensure roadmap alignment with business lines.

Scrum Master: Introduced Scrums principles, practices and benefits to I.C.E. I.C.E. was loosely using Scrum, however teams were not accountable Sprint deadlines and typically rolling over stories Sprint after Sprint. Stories were too large to get completed and were released at the end of the Scrum as opposed to when the stores were finished. I demonstrated to Senior Management the benefits of Scrum framework and within 30 days had the travel team ruing Sprints on time and releasing 96% error free software changes to the digital platform.

Scrum Master: Using Agile methodology, Java and .Net technology to implement a new Payment Platform integrated using Azure Cloud and on prem technologies to meet growing global demands of the business, achieving transaction fee cost reductions and higher revenue retention rates of subscription-based business lines.

Program Manager: Was requested to take over the I.C.E. & Carnival Project that was failing and behind schedule and was able to make the initial project goals and time line. By working closing with the business teams was able to deliver the project that meet the expectations of I.C.E. & Carnival with all of the CRM & Customer Profile benefits that were expected. Project was completed on time and on Budget.

BANK OF THE WEST (Tempe. AZ) Jul. 2018 – Oct 2018

Enterprise Project Manager/Sr Scrum Master (Contract) — Project Manager of enterprise software projects, responsible for all aspects of the project lifecycle from conceptualization, budgeting implementing and post support including all resources requirements local and off shore.

Scrum Master: $2 million CRM application using SAFe agile methodology and Java, to decommission old 3rd party CRM application and implement a new in house designed for commercial customer of the Bank of the West. Oversaw a team of 6 developers (2 offshore) 3 Business Analysts and 2 Quality Control team members. Running 2-week Sprints was part of larger internal project the bank was developing. Project was completed on time and on Budget.

SILICON VALLEY BANK (Tempe. AZ) Jun. 2017 – Dec 2017

Sr Enterprise Project Manager/Sr Scrum Master (Contract) — Project Manager of enterprise software projects, responsible for all aspects of the project lifecycle from conceptualization, budgeting implementing and post support including all resources requirements local and off shore. Improve financial controls, capital planning & procurement, and lowered sustaining costs by streamlining process to ensure the organization was compliant and meeting all regulations in US & UK. Provided requirements needed for data archival per HUMDI as part of the decommissioning the old LOS system and the old data archive application once we went live on new apps.

Scrum Master: $2.25 million Compass Mortgage Software project using agile methodology upgrading SVB’s existing mortgage application and implementing a new cloud-based solution. Oversaw the software development of 3rd party interfaces from Encompass to SVB’s data warehouse. Managed a team of 5 developers, 2 Business Analyst and 2 QA testers. Project was on time and under budget by $125K.

Project Management: PM for the implementation of $800K cloud-based data archiving project. Convert from enterprise based 3rd party solution to a cloud-based solution for voice, email, text, social media and Wall Street data. Responsible for creating a plan for retrieving data if required. Current banking regulations required that Silicon Valley Bank be able to retrieve data as far back as 7 years.

Andrew-John Starrett Page 2

SPROUTS (Phoenix. AZ) Aug. 2016 – March 2017

Sr Manager Project IT — Responsible for establishing and maintaining effective processes for planning, monitoring & executing individual projects in overall portfolio & at collective program level. Interface with “C” level management. Developed project business cases, resource plans, & schedules for software development, infrastructure installation & business process re-engineering initiatives. Managed key internal/external resources across multiple Agile & Waterfall projects to drive project and program success. Expedited problem resolution through issue tracking and escalation.

Project Management: PM of $5 million Data Center Migration – Migration of an entire production IT environment, including network, storage, and compute platforms.

Project Management: PM of 3rd party HR & Time & Attendance applications that were

REVSPRING (Phoenix. AZ) Jan 2016 – Jun 2017

Software Development Scrum Master — Agile-Scrum Master for large scale enterprise projects assisting in the architecture, operational and strategic business improvement cloud-based technology projects in improving the experience of payments and collection. In an agile based environment, responsible for managing daily development activities and production applications for collections and credit card processing projects for both internal and external customers. Working closely with other functional business groups to ensure efficient and effective product delivery in support of business goals.

Scrum Master: Streamline released schedule from inconsistent delivery dates to every other week for bugs and minor enhancements and to monthly for major enhancements to the cloud-based application.

BANK OF AMERICA (Tempe. AZ) Apr. 2015 – Nov 2015

Sr Project Manager/Scrum Master (Contract) — A strong project manager leader managing a team of 9 Business Analysts and Programmers. Responsible for end to end project execution and delivery of technology solutions. Accountable for the coordination of business process with the line of business to include business requirements, business analysis, and testing to ensure the technology project delivers on time, on budget and with quality for collectively achieving the desired business outcomes

Project Management: PM of the Customer Lending project to streamline analytical information and create a data warehouse used to report information in the Consumer Vehicle Lending Division.

INVIDASYS (Gilbert, AZ) 2013 – March. 2015

Enterprise Scrum Master — Responsible for developing best practice PMI methodology for start-up health-care Software Company. Introduced project management solutions such using Atlassian tools (JIRA) and Kanban methodologies. Mentored project managers on project management methodology including SCRUM/Agile & Waterfall. Implemented metrics, responsible for project deliverables of all internal software development. Designed manual Project Portfolio with reporting capabilities for budgets, tasks and resources to manage IT budget. Facilitated milestones metrics reporting with PowerPoint. Created IT request process workflows, project request process workflows with support and mentoring for change management process. Designed framework for IT Governance.

Software Development Manager: Managed all phases of the health-care software development lifecycle (SDLC) for custom solutions. Delivered industry-leading software that saved clients thousands of dollars, shortened processes from days to minutes. Managed resources throughout the USA and offshore.

Scrum Master: Java based technology and using Agile methodology along with Kanban using JIRA software tools, responsible for the design, development, implementation, and production support of various software solutions for Invidasys. Planned multiple software application upgrades working with the Product Owners to determine the correct prioritization, while ensuring security compliance and compatibilities within the solution. Developed a plan on archiving data files from the old system that was to be decommissioned and provide all the necessary documentation supporting it.

Education & Service

Bachelor’s Degree in Information Technology

UNIVERSITY OF PHOENIX

Additional Certifications & Training:

CSM Certified Scrum Master

ASM Agile Scrum Master

Microsoft Certification: SQL, MS Office, and MS Project

PMP – Project Manage Institute (Spring 2019)

Negotiation & Public Speaking Training

Mack Hanes Consultative Selling

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