Engineer Manager

Skilled Scrum Master and cloud services engineer with solid experience, work ethic and interpersonal skills. Proven track record of managing different aspects of multiple projects including, design, scoping, budgeting and administration. Self-motivated with proven talents in leading a team to success with the implementation of training, community building, and making improvements without sacrificing high-levels.

Professional Experience

Staples US Retail, Retail Technology Services

Senior Scrum Master and Implementation Engineer

Greater Boston Area 2018 - Present

Retail technology innovations, architecture development, SAFE SCRUM Master and product implementation in both Canadian and American Staples Retail chain.

Enabled Scrum, Scrum XP and Kanban as a software development framework for multiple software delivery teams

Facilitated and lead release & sprint planning, grooming, review, retrospective & daily meetings.

Partnered with the Retail Release Manager for planning production deployments.

Ensured team goals are met and update metrics daily.

Provided coaching to the team and new agile members to improve adoption of agile principles and to work as a self-organizing team.

Protected the scrum team from distractions and unplanned work.

Communicated team progress to the senior leadership team within the organization; using metrics to track progress and performance

Partnered with the Product Owner to ensure the product backlog is well groomed, prioritized, and contains enough information for the team members to understand the work

Furthered Agile understanding in the organization and help transition waterfall teams to agile methodologies and mindset.

Removed impediments to the team’s success.

Took responsibility for managing dependencies and coordination between scrum teams where necessary.

Worked cross functionally (Retail, eCommerce, Contract, Infrastructure, etc.) to align strategy, methodology and execution to meet the goals of the scrum team and the Product owner's priorities.

Assisted in the adoption and maturing of agile practices within teams

Created and reported on key metrics to provide teams and the organization with relevant feedback.

Collaborated with other Scrum Masters, Product Owners, Agile Coaches, Project Managers and Business Partners.

Helped create LACE (Lean Agile Center of Excellence) with STE to promote lean thinking, DevOps mindset and the principles of servant leadership throughout the broader Staples Digital Services Organization

Staples US Retail, Retail Technology Development 2016 to 2018

Senior Mobility Engineer & Scrum Master - Greater Boston Area

Retail technology innovations, architecture development, agilest, part time scrum master for new Kanban and (later) Scrum team.

Worked with agile learning and development teams to help establish agile processes in the organization and individual teams

Worked vigorously as a servant leader to help bring about lean thinking to a team with no experience in agile.

Balanced workload between being team scrum master as well as continuing to execute on tasks and projects as a senior engineer.

Worked on SOX and PCIE compliance efforts as both scrum master and engineer

Implemented and managed SaaS platforms for mobility in the retail space

Staples, Desktop Engineering

System Administrator - Greater Boston Area 2015 to 2016

Managed configuration and development of Mac systems within corporate as well as management of corporate mobile device management platforms.

University of Saint Joseph, System Engineering

Desktop Engineer - Greater Hartford Area 2012 to 2013

Managed implementation of iPads for education, OSX platform engineering for educational use and open systems support.

Smith College, Mac Support

Information Technology Help Desk Analyst - Northampton, MA 2011 to 2012

Worked with desktop engineering teams to support development and deployment of client systems

Yale University, Distributed Support

Information Technology Help Desk Analyst - New Haven, CT 2010 to 2011

Supported HIPAA compliance efforts in both the college and hospital while acting as a liaison among personnel, head IT office and operational departments.

Skills & Knowledge

Scrum

Agile Methodologies

Agile Project Management

Lean Management

Business Process Improvement

Kanban

Scrum XP

Software Development Life Cycle (SDLC)

Requirements Analysis

Servant Leadership

Jira

Docker

Scaled Agile Framework

Application Lifecycle Management

Open Systems Architecture

Cross-functional Team Leadership

Team Building

Education

BS University of Connecticut, Computer Engineering May 2010

Minored in Mathematics

AS Manchester Community College, Computer Science May 2008

Community Service & Volunteering

Staples Mosaic Associate Resource Group (Formerly BlackTies)

Co-chairperson

2017 to Present

Mosaic is dedicated to enriching black communities in which we live and work in. Mosaic’s goal is to support recruiting, retention, and growth development efforts for black associates at Staples. We also strive to increase awareness of black culture by welcoming other races and ethnicities to be part of our group.

National Society of Black Engineers

Advisor and Mentor

2017 to Present

The mission of the National Society of Black Engineers is "to increase the number of culturally responsible Black Engineers who excel academically, succeed professionally and positively impact the community." As an advisor to local college chapters, we advocate for current members within the corporate environment, development of key business and interpersonal skills and foster a professional mindset in member students

Staples BlackTies Associate Resource Group

Steering Committee Member

2016 to 2017

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