Service Representative Customer
Resume:
VON-ERIC BURTON
*** ******* ******, ***. ** Brooklyn, NY 11207
347-***-**** *********.**@*****.***
SUMMARY OF QUALIFICATIONS
• Capable laborer and warehouseman with comprehensive management experience, seamless provision of leadership, direction, organization and continuity while maintaining high staff morale and productivity.
• Self-motivated, work efficiently on own initiative in solo or team settings.
• Enthusiastic, industrious and energetic with stamina and endurance.
• Detail conscious, goal oriented and highly organized. Reliably productive in time-critical situations.
• Analytical focus with strong research and investigative abilities; quick recognition of errors and anomalies.
• Effective communicator with excellent relationship-building and interpersonal skills. Follow instructions/directions attentively.
• Interact well with colleagues, customers, and all levels of management.
• Possess flexibility to quickly learn and adapt to new methods/ideas.
• Proficient in MS Word and Excel, FedEx/UPS Worldship and Powership software.
• Valid NYS class D Driver’s License.
• OSHA 10-hour Certification
EXPERIENCE & ACCOMPLISHMENTS
The Goodkind Group Brooklyn, NY
General Laborer 4/2018-Present
• Short-term assignments consist of stock and inventory, loading/unloading deliveries, and cleaning warehouse.
Adecco Temporary Agency New York, NY
Warehouse/General Laborer 9/2016-11/2017
• Fulfilled short-term assignments at organizations such as Yankee Stadium, CMS and Granger.
Citi-Storage Brooklyn, NY
Inventory Control/Records Management 5/2011-8/2015
• Managed and stored records for a 55,000 sq. ft warehouse with a 3-bay loading dock and 2,000 storage units.
Active Staffing Agency New York, NY
Warehouse/General Laborer 1/2009-4/2011
• Fulfilled short-term assignments at loading docks and warehouses.
Regent Baby Products Jamaica, NY
Warehouse Technician 3/2003-12/2008
• Packed customer orders and shipped merchandise via UPS and FedEx.
• Handled stock and inventory control.
• Maintained order entry, changes, scans and barcode paperwork. Created codes for new product items.
• Ensured that orders were fulfilled accurately and expeditiously.
• Signed off on invoices and bills of lading for incoming shipments.
Target Brooklyn, NY
Overnight Team Leader 8/2001-11/2002
• Managed a group of 8-10 stock technicians responsible for unloading deliveries, processing stock into inventory records, merchandising and replenishing selling floor including affixing price tickets/stickers and security sensors.
• Tracked/traced missing or misplaced merchandise.
Lehigh Safety Shoes Maspeth, NY
Customer Service Representative 10/1998-11/2002
• Provided knowledgeable assistance to client inquiries in person and via telephone pertaining to availability, pricing, and service billing.
• Monitored sales records.
EDUCATION
GED, New York State Department of Education Brooklyn, NY
842 Ashford Street, Apt. 4A
Brooklyn, NY 11207
*********.**@*****.***
Re:
Dear Recruiting Manager:
Please accept the attached copy of my résumé in the interest of being considered for a position with your firm. I am particularly interested in the position captioned above as it matches my goals and background.
I believe I possess the qualifications necessary to make an immediate and positive contribution to your organization. I have a strong work ethic with a record of increased responsibility, creative problem solving, solid accomplishments and a straightforward results-driven approach. As such, I am accustomed to working in an environment where time management, productivity, consistency and independent multi-tasking are crucial. I thrive on challenge and diversity of projects and welcome added responsibility. Lastly, I have a strong sense of organization and am adept at creating motivated, cohesive functional teams with emphasis on employee retention.
I hope you will consider my résumé favorably, and look forward to hearing from you so that we may arrange an interview to further discuss my qualifications as they would meet your needs.
Thank you in advance for your consideration.
Sincerely,
Von-Eric Burton
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