Kristie Owens

*** ******* **, *******, ** *****

901-***-**** ac84a7@r.postjobfree.com

OBJECTIVE

Seeking a sales management position that allows for personal and professional growth where demonstrated skills in sales, marketing, and innovation will be used for improving customer relations and profitability.

QUALIFICATIONS

Operationally sound and sales driven Store Leader with 10 years of progressive experience in all facets of business development, sales, loss prevention, and marketing within big box retailers. Continually exceeds in metrics to include sales, UPT, and shrink. RECOGNITIONS AND ACCOMPLISHMENTS

• Exceeded sales budgets from 2015-2017 and May 2018-present

• Exceeded company expectations for customer service excellence

• Recognized and rewarded for sales leadership in 2015, 2016, and 2017

• Reduced shrink in multiple stores in 4 consecutive years o Reduced shrink by 33% in one store and delivered the lowest shrink rate ever received in my current store.

• Averaged 93% in operational audit compliance since becoming a Store Team Leader in 2015, exceeding the company average of 86%.

PROFESSIONAL EXPERIENCE

Big Lots (2014-present)

Store Team Leader

• Manage various locations with annual sales of $3-$4.6 million.

• Ranked the #1 Store Team Leader in district for the past 2 consecutive years.

• Lead all aspects of store including P&L, hiring, human resources, training, budgeting, and loss prevention.

• Interact with buyers, vendors, and leadership to ensure store has appropriate merchandise and in the best position to exceed sales goal and customer expectations.

• Lead staff of up to 40 employees

• Develop and train employees, teaching retail, business, and leadership skills.

• Market the store to external organizations, leading to increased traffic and sales conversions.

• Took on the role of Merchandise Captain for the district, which entails travelling to other stores and being a leader in their merchandising portion of their business. Wal-Mart (2009-2014)

Assistant Manager

• Oversee and lead all aspects of the store.

• Build business by training and education of staff.

• Manage all aspects of P&L for the given area I overseen at the time.

• Hiring, training, human resources, and budgeting.

• Lead the district training for Pick Up Today when it first rolled out. MS College (2008-2009)

Assistant Athletic Trainer

• Overseen the diagnosis and treatment of all school athletes.

• Designed rehabilitation programs for each individual athlete.

• Designed the 2008 workout program for the entire football team. EDUCATION

MS College

• Graduated with Bachelor’s Degree 2009

• 3.96 GPA

East MS Community College

• Graduated with Associate’s Degree 2008

• 3.98 GPA

Byhalia High School

• Graduated with Diploma 2006

• 3.91 GPA

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