Manager Life Insurance

Mark A. Baker, MBA

***** *** ***** *****, ************, Indiana 46236 * Cell: 317-***-**** * **************@*****.***

Results-driven leader with more than 20 years experience managing, leading, coaching and developing both the individual as well as team member participants resulting in achievement of organizational goals and objectives.

CORE COMPETENCIES INCLUDE:

Leadership & Development

Business Administration

Program Creation & Implementation

Community Liaison

College Math Instructor

Extensive Youth Sports Coaching Experience

Facility Management

Public Presentation Skills

Professional Experience

Indianapolis Public Schools, Indianapolis, IN

Energy Management Supervisor Present

Saved the district $5.6 million in Natural Gas Costs 2012 - 2017

Saved the district $685,000 in the first 30 months of operation

The district would have spent $1.5 million if Energy Management did not exist

Saved the district approximately $1.2 million in four years, by stream lining filter orders and by using existing filter inventory

Developed new inventory control system for ordering filters

Developed and Implemented strategies on reducing IPS’s utilities cost

Supervised two energy management specialists

Developed and Implemented building energy schedules

Developed and Implemented individual (school) energy audits

Created all holidays building shutdown procedures

Coordinated 31 Energy Patrol Schools

Calumet GP, LLC, Indianapolis, IN 2008 – 2010

Payroll Manager

Managed payrolls for four companies in Indianapolis, Pennsylvania, Louisiana and Texas

735 Salary and hourly employees with annual payroll of 28 million dollars

Payrolls for Weekly, Bi-weekly, & Semi-Monthly

Tracked and reviewed salaried and hourly employees

Tracked and reviewed hourly union dues and credit union deductions

Tracked and reviewed 401K, 401K loans, Roth, & Court ordered garnishments

Converted and generated hourly E Time reports into ADT format/PCPW

Supervised payroll clerk

Consulted with HR on various changes in policies and procedures

MooreCO IV, Fishers, IN

Consultant – Payroll 2007 - 2008

Managed payroll for six MacDonald’s Franchises

Tracked and reviewed salaried and hourly employees

Track 401K loans, deductions & Court ordered garnishments

Tracked health and life insurance

Review and reconciled Quarterly Managers’ Bonus report

Reviewed and reconciled monthly expense reports

Reconciled Quarterly Profit and Loss Report

Federal Home Loan Bank of Indianapolis, Indianapolis, IN

Administrative Services Supervisor 2004 - 2007

Managed Department Budget $200,000 and three full time employees

Implemented policies and procedures for physical security

Implemented policies and procedures for reception/visitor area

Successfully negotiated vendors for a three-year contract, to a month to month, to support corporate initiative to reduce cost associated with expense management

Anticipated higher gasoline prices and allocated funds prior to sudden rise in prices and higher carrier cost resulting in accurate budgeting and available funds.

Implemented policies and procedures to train new employees on proper phone protocol to ensure consistent professionalism throughout the organization.

Managed disaster recovery site to ensure organization is operational within 24-hour notice in case of a disaster.

Administrative Services Coordinator 2002 – 2003

Developed and implemented the framework and structured of a disaster recovery site

Maintained a fully operational system with ability to respond within 24 to 48 hours in the event of a natural or man-made disaster.

First response and troubleshooting responsibility for physical security of both facilities in case of natural disasters or emergencies.

Created a manual for daily procedures of physical security.

Designed cubical stations per departments’ requests.

Implemented new telephone set-ups for new employees.

Coordinated with various telecommunication vendors on bringing new phone lines into the building.

PC Analyst 1998 – 2002

Direct support for all company PC users on hardware and software problems.

Responsible for the development and implementation of written polices and procedures for new employees on PC’s usage.

Documented all PC’s problems and solutions.

Maintained inventory of all PC’s and parts.

Created documentation set-up and installation of all new PC workstations.

Implemented PC inventory for all existing PC locations and specific functions.

Indianapolis Pubic Schools (IPS), Indianapolis, IN 1983 - 1998

Computer Lab Manager

Directed, trained and supported a Middle School staff of approximately 50 teachers and 500 students on a variety of programs related to the use of personnel computers.

Developed, delivered and taught various computer classes for math programs form basic usage to advance mathematics.

Successfully installed a computer lab of 30 computers, and one server, resulting in the teaching staff having the ability to deliver instruction to all students on the same lesson.

Created, Develop, and presented a “Student and Teacher Motivation” program to the IPS Superintendent, designed to motivate both teachers and students by instilling self-motivation and drive.

Only non-teacher appointed by IPS Superintendent to the “IPS Accountability Committee”, an initiative to increase regular attendance and encourage active involvement by both teachers and students.

Effectively trained the Superintendent of IPS and Cabinet, how to use new hardware and software.

Acted as a “Hands On” resource daily to 500+ students.

Created documentation for teachers and students to become familiar with basic hardware and software before entering computer lab.

Developed workshops and procedures for teachers and staff to become computer literate, prior to usage of the computer lab.

Created and Implemented procedures for scheduling entire student body to ensure computer literacy.

Vincennes University, Vincennes, IN

College Math Instructor

Taught math to students in the Job Core Program; included students working towards completing GED and students at the freshman level within the University program curriculum.

Compiled a 95% completion rate in the GED classes of students; the only documented failures were due to external factors, which were beyond the University’s control.

Developed study guides to help students with mathematical concepts and skills.

Coaching Experience

Coached Soccer, Thomas A. Edison Middle School

Coached Boys Track, Thomas A. Edison Middle School

Coached Junior Varsity Boys Basketball, Thomas Carr High School

Coached Junior Varsity Boys Basketball, Crispus Attucks High School

Coached Varsity Girls Softball, Crispus Attucks High School

Sponsor of Thomas A. Edison Middle School, Yearbook & Photo Journalism Clubs (10 Years)

Education & Professional Development

Master of Business Administration, 1996

Indiana Wesleyan University, Marion, Indiana

Successful completion of leadership development workshops:

-Leadership of Management, 2007

-Project Management, 2006

-Facility Management, 2005

-2151 Microsoft Windows 2000 Network & Operating, 2001

-Advanced Windows NT 4.0 Clinic, 2000

-Supporting, Troubleshooting and Optimizing Windows NT 4.0, 2001

-922 NT 4.0 Core Technologies, 2000

-Advanced Troubleshooting, Maintaining & Upgrading PC’s, 2000

-789 Supporting Microsoft Windows 95, 1999

-Supporting & Troubleshooting Windows 95, 1999

-PC Troubleshooting A+ Certification, 1999

Other Interests

Taekwondo- Korean Martial Arts; strategist/coach, fund raising, volunteer, and actively coached two sons that participated in Taekwondo

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