Dedicated, dependable, hard-working, result oriented, quick learner, effective problem-solver individual with the intercommunication/systems/networking skills to work at all levels of the organizations and handle deadlines pressure very well.

TECHNICAL SUMMARY

Skills & Qualifications

Windows Server 2012, 2016, Microsoft Active Directory, Microsoft Exchange Server, DNS, DHCP, SCCM, Spiceworks System, Office 365, vSphere, ESXi, Hyper-V and NSX network.

Routers: Cisco 12000 Series Routers, Cisco 7600 Series Routers and Cisco 3600 & 2800 Series.

LAN Switches: Cisco Catalyst 6500, 4500 and 3750 Series.

Routing Protocol Knowledge: TCP/IP, QoS, EIGRP. MPLS, OSPF, IS-IS.

Cisco Implementations: OSPF, BGP, EIGRP, NAT, VOIP, MPLS and VPN.

Security: ASA, FWSM (Firewall Service Module) IP Sec/ NAT, Crypto, GRE Tunneling, L2TP.

PROFESSIONAL EXPERIENCE

Fortune Realty and Funding.

IT Support Specialist.

September 2018 to Present.

-Install, configure and manage Windows Server 2008, 2012, Active Directory.

-Group Policy configuration and management.

-Set up and maintain domains including users, access levels and devices.

-DHCP setup, configuration and troubleshooting;

-DNS setup, configuration and troubleshooting.

-Switch setup, configuration and troubleshooting.

-VLAN and QoS setup, management and troubleshooting.

-Firewall setup, management and troubleshooting.

-Router setup, configuration and troubleshooting with experience in WAN technologies such as MPLS.

-Virtualization technologies, setup, management and troubleshoot.

-VOIP phone setup, management and troubleshooting.

-Workstation installation, configuration and troubleshooting

SITA (LAX).

Field Engineer.

February 2012 to August 2018

Designing and implementing new network/servers solutions and/or improving the efficiency of current infrastructure

Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP

Assist with procuring network equipment and involved with network installation

Configuring firewalls, routing and switching to maximize network efficiency and security

Maximizing network performance through ongoing monitoring and troubleshooting

Arranging scheduled upgrades

Investigating faults in the network

Updating network equipment to the latest firmware releases

Reporting network status to key stakeholder

BMC Systems LLC.

Network Engineering

02/2008 to 03/2011

Configure and install various network devices and services (e.g., routers, switches, firewalls)

. Perform network maintenance and system upgrades including service packs, patches, hot fixes.

Monitor performance and ensure system availability and reliability

Monitor system resource utilization, trending, and capacity planning

Provide Level-2/3 support and troubleshooting to resolve issues

Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

Select and implement security tools, policies, and procedures in conjunction with the company’s security team

Liaise with vendors and other IT personnel for problem resolution.

Fidelity Information National Services.

Network Engineer

03/2006 to 05/2008

TelePacific Communication Inc.

Network Engineer

02/2004 to 02/2006

EDUCATION:

California State University, Long Beach, CA.

Bachelor of Science.

CERTIFICATIONS:

Cisco Certified Network Professional (CCNP)

Cisco Certified Network Associates (CCNA)

Personal:

United States Navy (Vet.)

LANGUAGES:

English and Vietnamese.

Resume of Billy Tran

4550 Montair Ave F-15

Long Beach, CA 90808

Email: ac843s@r.postjobfree.com

Mobile Phone: 562-***-****

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