Administrative Specialist
Resume:
HILLARY SHANES
Templeton, California 93465
***************@*****.***
QUALIFICATIONS PROFILE
Highly motivated, performance-focused, and multifaceted professional with broad-based experience in various aspects of customer service, administrative functions, sales, and public relations; backed by expertise in phlebotomy and cosmetology practices and procedures. Seeking an opportunity to apply skills acquired from previous work experience, trainings, and education. Effective at working with diverse individuals, adapting to cultures, and establishing win-win relationships to achieve missions and goals of organization. Versatile and quick learner, able to handle and prioritize multiple tasks within fast-paced and highly demanding environment. Articulate communicator; fluent in English with working knowledge of Spanish.
Summary of Relevant Experience
Office Support and Administrative Functions
* Rendered effectual assistance in performing office procedures and scribe, along with scanning, faxing, phone handling, ERX online prescription, and email sending
* Assumed full accountability in generating and submitting applications and medical reports including personal and family health history
* Administered key office duties, involving reception, basic bookkeeping, calendar scheduling, and computer handling
* Took charge of encoding electronic data and responding to all phone inquiries
Clinical Operations and Laboratory Procedures
* Managed the examination of visual acuity and intraocular pressure (IOP) with the Goldman, while verifying ocular history, medical history, medications, allergies, and family history
* Demonstrated expertise in conducting optical coherence tomography (OCT) and visual field (VF) tests fundus photography, corneal pachymetry, and fluorescein angiography
* Scheduled appointments to school’s sites across Kern County to perform health screenings on employees and their family members, which involved checking cholesterol, glucose, blood pressure, BMI, body fat %, and waist to hip measurements
* Functioned effectively within a flu clinic to assess patients and manage paperwork in accurate manner
* Visited client to conduct life insurance inspection, which involved measuring of height, weight, chest, and blood pressure, along with execution of electrocardiography (EKG)
* Completed laboratory functions, which include acquiring blood and urine samples, performing needle counting, disposing medical waste, handling blood-spinning and pour-off and bag specimens, as well as performing paternity test and collecting fecal occult blood (FOB)
Hospitality Management and Customer Service
* Effectively carried out assigned functions, such as pouring wine, managing point of sales (POS), serving food, ensuring cleanliness of work stations, planning events, and handling store closing and opening
* Built positive relationship with guest through phone and in person meetings, while touring and briefing guest about wines
WORK HISTORY
Ophthalmic Technician Pacific Eye Surgeons, San Luis Obispo, CA Aug 2017–Present
Hospitality Staff Wine Steward Derby Wine Estates, Paso Robles, CA Apr 2017–Nov 2017
Salon Coordinator Nail Technician La Dolce Vita, Bakersfield, CA Mar 2012–Apr 2017
Phlebotomist Laboratory Assistant Wasco State Prison, Wasco, CA Sep 2014–Jun 2015
Phlebotomist On Site Wellness, Torrance, CA Jan 2011–Sep 2014
Cosmetology Assistant La Dolce Vita, Bakersfield, CA Mar 2008–Sep 2014
Phlebotomist Apps Para Medical Services, Bakersfield, CA Jun 2011–May 2012
EDUCATION
Prerequisites for Nursing, 2017 Cuesta College, San Luis Obispo, CA
Associate’s Degree in Life Sciences-Allied Health, 2017 Taft College, Taft, CA
PROFESSIONAL DEVELOPMENT
Certification
Cardiopulmonary Resuscitation (CPR) (Valid Until: Nov 2020)
License
Cosmetology License, Lyle’s College of Beauty, Bakersfield, CA (Valid Until: 2021)
Carnitine Palmitoyltransferase I (CPT-I), Physicians Automated Laboratory, Bakersfield, CA (Valid Until: 2020)
Training
Modern Medicine 2019
Summit Sales Training 2017
Activities
Volunteer and Fundraiser, The ALS Association Golden West Chapter
TECHNICAL SKILLS
Computer Systems Pages Microsoft Office Suite (Word, Excel, and PowerPoint)
Citrix Modern Medicine EyeDoc Typing Speed: 55 Words per Minute
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