HILLARY SHANES

*** ******* ******

Templeton, California 93465

661-***-****

ac83yc@r.postjobfree.com

QUALIFICATIONS PROFILE

Highly motivated, performance-focused, and multifaceted professional with broad-based experience in various aspects of customer service, administrative functions, sales, and public relations; backed by expertise in phlebotomy and cosmetology practices and procedures. Seeking an opportunity to apply skills acquired from previous work experience, trainings, and education. Effective at working with diverse individuals, adapting to cultures, and establishing win-win relationships to achieve missions and goals of organization. Versatile and quick learner, able to handle and prioritize multiple tasks within fast-paced and highly demanding environment. Articulate communicator; fluent in English with working knowledge of Spanish.

Summary of Relevant Experience

Office Support and Administrative Functions

* Rendered effectual assistance in performing office procedures and scribe, along with scanning, faxing, phone handling, ERX online prescription, and email sending

* Assumed full accountability in generating and submitting applications and medical reports including personal and family health history

* Administered key office duties, involving reception, basic bookkeeping, calendar scheduling, and computer handling

* Took charge of encoding electronic data and responding to all phone inquiries

Clinical Operations and Laboratory Procedures

* Managed the examination of visual acuity and intraocular pressure (IOP) with the Goldman, while verifying ocular history, medical history, medications, allergies, and family history

* Demonstrated expertise in conducting optical coherence tomography (OCT) and visual field (VF) tests fundus photography, corneal pachymetry, and fluorescein angiography

* Scheduled appointments to school’s sites across Kern County to perform health screenings on employees and their family members, which involved checking cholesterol, glucose, blood pressure, BMI, body fat %, and waist to hip measurements

* Functioned effectively within a flu clinic to assess patients and manage paperwork in accurate manner

* Visited client to conduct life insurance inspection, which involved measuring of height, weight, chest, and blood pressure, along with execution of electrocardiography (EKG)

* Completed laboratory functions, which include acquiring blood and urine samples, performing needle counting, disposing medical waste, handling blood-spinning and pour-off and bag specimens, as well as performing paternity test and collecting fecal occult blood (FOB)

Hospitality Management and Customer Service

* Effectively carried out assigned functions, such as pouring wine, managing point of sales (POS), serving food, ensuring cleanliness of work stations, planning events, and handling store closing and opening

* Built positive relationship with guest through phone and in person meetings, while touring and briefing guest about wines

WORK HISTORY

Ophthalmic Technician Pacific Eye Surgeons, San Luis Obispo, CA Aug 2017–Present

Hospitality Staff Wine Steward Derby Wine Estates, Paso Robles, CA Apr 2017–Nov 2017

Salon Coordinator Nail Technician La Dolce Vita, Bakersfield, CA Mar 2012–Apr 2017

Phlebotomist Laboratory Assistant Wasco State Prison, Wasco, CA Sep 2014–Jun 2015

Phlebotomist On Site Wellness, Torrance, CA Jan 2011–Sep 2014

Cosmetology Assistant La Dolce Vita, Bakersfield, CA Mar 2008–Sep 2014

Phlebotomist Apps Para Medical Services, Bakersfield, CA Jun 2011–May 2012

EDUCATION

Prerequisites for Nursing, 2017 Cuesta College, San Luis Obispo, CA

Associate’s Degree in Life Sciences-Allied Health, 2017 Taft College, Taft, CA

PROFESSIONAL DEVELOPMENT

Certification

Cardiopulmonary Resuscitation (CPR) (Valid Until: Nov 2020)

License

Cosmetology License, Lyle’s College of Beauty, Bakersfield, CA (Valid Until: 2021)

Carnitine Palmitoyltransferase I (CPT-I), Physicians Automated Laboratory, Bakersfield, CA (Valid Until: 2020)

Training

Modern Medicine 2019

Summit Sales Training 2017

Activities

Volunteer and Fundraiser, The ALS Association Golden West Chapter

TECHNICAL SKILLS

Computer Systems Pages Microsoft Office Suite (Word, Excel, and PowerPoint)

Citrix Modern Medicine EyeDoc Typing Speed: 55 Words per Minute

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