Customer Service Medical

CHERYL A HARDIN

**** ******* ***

ORANGEVALE, CA 95662

Phone: 916-***-****

Email: ***********@*****.***

Objective

To obtain a position utilizing my newly acquired phlebotomy skills in a challenging position with a company that offers growth within.

Ability Summary

Technical Skills Clerical Skills

Venipuncture Microsoft Word

Sterile Procedures Windows

CPT-1

Medical Terminology

Excellent communication, customer service and interpersonal skills. Employment History

Customer Service Specialist

04/2006 - 10/2018 Franklin Templeton Investments 3344 Quality Dr, Rancho Cordova, CA Incoming calls for client and financial advisors for mutual fund company. Customer service, investigations, problem resolution, mentoring and training.

Customer Service Associate

10/2000 - 03/2006 AT&T Wireless Goethe Road, Rancho Cordova, CA Customer service, client retention, technical support Education and Training

Completion

Date

Issuing Institution Location Degree Received Course of Study American River College Sacramento,

CA

1 Year at College or a Technical

or Vocational School General Education

12/2018 Kaiser Permanente School of

Allied Health Sciences

Richmond,

CA Vocational School Certificate Phlebotomy

06/1974 Casa Roble High School Orangevale,

CA High School Diploma

General High

School Curriculum

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date Expiration Date NCCT Multiskilled Medical Certification Institute 01/2019 CPT1 CA Department of Public Health 01/2019 01/2021 BLS American Red Cross 09/2018

References Available on Request

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