Machine Operator Customer Service

Beverly Day 289-***-****

** ******* ***** ********* *** Hamilton, ON L8K 6C8

Objective:

Personable and reliable individual seeking an employment opportunity where my skills and abilities will be an asset to your company.

Highlight of Skills:

Extensive knowledge of current computer applications as well as effective data entry skills

Over 10 years of working directly with the public providing exceptional customer service

Excellent telephone manner with ability to complete administrative tasks such as filing, photocopying

Skilled in the use of a cash register as well as completing monetary transactions

Experienced in report writing, surveying and compiling information

Demonstrated ability to ensure and maintain a high standard of organization and cleanliness

Work Experience:

Machine Operator ILR Industries - Dundas, ON 2005 – 2011

Trimming excess materials from moulds

Completed daily logs as well as shipping and receiving invoices

Prepared packages for shipments

Labourer/ Packer Country Road Enterprises - Puslinch, ON 1999 – 2004

Packaging materials and supplies for shipments

Loading and unloading skids

Front End Tim Horton’s - Dundas, ON 1994 – 1997

Used cash register to process purchase items

Prepared food items such as sandwiches upon order

Maintained and ensured clean environment

Interviewer CSU Market Field Services - Burlington, ON 1990 – 1997

Conducted research forms with the public in person and via phone

Set up displays in a room and asked questions to targeted audience for specific product testing

Input data entry to compile results and information

Phone Operator Brabant Newspapers - Stoney Creek, ON 1988 – 1989

Provided and ensured a high standard of customer service

Documented phone calls through report systems

Completed administrative tasks such as answering phones and filing

Education:

Accounting Clerk Diploma Program Academy of Learning - Hamilton, ON 1998

Courses included Microsoft Office Access, Excel and Word as well as AccPacc, Basic Bookkeeping, and Simply Accounting

Completed 4 week job placement with Reader Sales and Service at The Hamilton Spectator

Ontario Secondary School Diploma Orchard Park - Stoney Creek, ON Achieved

Volunteer Experience:

Former President of Board of Directors Child Care Attendant Clerical and Child Care Attendant Dundas Valley Non Profit Corp. Hamilton Children’s Aid Society Canadian Red Cross

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