Manager System Administrator

Khaled Elwan

System Administrator

Mobile: +1-475-***-****

E-mail: ******@***********.***

https://www.linkedin.com/in/elwan/

Mar 2019-Now “Temp”

Happy Tel CT

Connecticut, USA

•Position and Responsibilities: System Administrator

•Network Administrator

•Application /Database Administrator

•Introducing and integrating new technologies into existing environments.

•Performing routine checkup for the hardware and software

2010- 2019

Hero Egypt https://www.heromea.com/

•Position and Responsibilities: System Administrator Manager

•Cloud Operations Manager

•Helpdesk Manager

•SAP Basis Administrator

•Database Administrator

•Data Center Administrator

•Introducing and integrating new technologies into existing environments.

•Performing routine audits for HW, SW and application.

•Analyzing system logs and identifying potential issues HW/SW

1999 - 2010

Infor (Africa) JNB, South Africa https://www.infor.com/

•Fourth Shift (MRP/ERP) / Fourth Shift Edition for SAP B1

•Position and Responsibilities: Senior Technical Consultant

•Project manager for the technical Projects

•Presales activity for the technical modules

•Technical application implementation

•Technical application consultation

•Provide technical application support

•Provide technical audit

•Renew customer’s support contracts

•Provide training for junior employees and the customers

•Responsible for the localization process.

Education, Training and Certification

Cairo University Faculty of Commerce, BS in Accounting, Egypt 2000

Microsoft Windows Server Administration. Microsoft Training Center.

SAP Basis Arête Egypt

Network Essentials Microsoft Training Center

Microsoft Exchange Microsoft Training Center

Technical Training in ERP/MRP Fourth Shift UK

Database Administration MS SQL, MDBS T7 Fourth Shift UK

Sales Model Training Fourth Shift UK

FSMD (Management Reports” QlickView”) Fourth Shift South Africa

FSE for SAP B1 Fourth Shift South Africa

Installing and configuring VMware Products Fourth Shift South Africa

Administering Microsoft SQL Microsoft Training Center UK

Cisco CCNA ICND1 New Horizon Egypt

Cisco CCNA ICND2 New Horizon Egypt

IBM Lotus Domino Administrator Pro soft Egypt

IBM AIX IBM Egypt

RedHat Administration New Horizon Egypt

Soft Skills

Leader Anatomy Logic Egypt

Team Building Red Rock Egypt

Coaching Pro Mark Egypt

Emotional Intelligent Logic Egypt

Project Management Logic Egypt

Customer Service Logic Egypt

Finance for non-finance Training Logic Egypt

Skills

Datacenter, Servers, Blade Server, Flex Server, IBM Power, Storage, Flash Storage, SAN, NAS,

Firewall, SonicWall, Cisco, VPN

ERP, SQL Admin, Asset Management, Fourth Shift, SAP, BMC,

Windows Servers, VMware, ESX, Red Hat, SUSE, Virtualization, Cloud Computing, Veeam, BackupExec, Disaster Recovery, Backup and Replication.

System Administration, Troubleshooting, Pre-sales, IBM AIX, Lotus Notes, Active Directory, Office 365, SAP Basis, IT Project Management, VDI

Reference Projects

Infor Soft Brands EMEA South Africa

Unilever (South Africa, Cameron, Niger, Nigeria, Zimbabwe, Kenya, Ghana, Mozambique,

Malawi, Ivory Coast, Uganda, Tanzania) Johnson Diversey (SA), Control Technique (SA ), Fauria (SA), CMB/Nampak Zimbabwe,Kenya, Wipro India

Infor Fourth Shift “MENA” Egypt

Egypt (ZANOSI, PEUGOT, AAV, FAC FILTER, OLYMPIC,FOSROC,General Lighting,BERZI Group,Nile KORDSA,NATIONAL PAINTS…)MENA (AL SAYEGH National Paints “Jordon”, UNISTARE, FOSROC,ORPRO “ Dubai ”,ASTASOUL “Cyprus”, Gillette “Egypt,Dubai,Pakistan ”, BASAMAH “KSA “

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