Engineer Network
Resume:
MOSTAFA HAMDY
Nottingham, MD 914-***-**** *******@*****.***
Summary
Familiarity with networking support including configuration, administration, monitoring and maintenance of firewalls, routers, switches and wireless equipment • Administer and upgrade virtual environments (VMware ESX, Microsoft Hyper- V) • Deploy IT infrastructure equipment including rack hardware, rack cabling and uninterruptible power supplies • Manage and support data backups, business continuity and disaster recovery systems • Prioritize multiple technical involvements across various customers and internal needs • Develop and maintain client IT documentation • Provide technical guidance and escalation support to engineers • Research, analyze and recommend technology solutions Technical Skills and Abilities: • Microsoft Windows Server 2008/2016/2019, Active Directory, SCCM • Networking concepts – TCP/IP, LAN/WAN, DHCP, DNS, VPN, Routing, Switching and Firewalls • Shared Storage Technologies – RAID, • Email – manage and troubleshoot mail flow including anti-spam and gateways • Virtualization – VMWare and Windows/Hyper-V • Software as a Service (SaaS) – Box, Dropbox, Office 365, Slack, Zoom • Platform as a Service
(PaaS) – Azure • Remote Monitoring and Management – Connectwise • Security – Cybersecurity concepts and tools
(web proxy, incident response).
Skills
• Designing and implementing Network
LAN and WAN
• Cisco routers and switches
• Wireless networking
• TCP/IP protocols
• L2/L3
• Windows Server 2012/2016
• Project management
• Fortigate Firewall FAP's
• Strong Infrastructure planning
• Designing and implementation Routing
/Switching infrastructure
• VMware ESX, Microsoft Hyper-V
• Deploy IT infrastructure equipment
including rack hardware
• Documenting and drawing using MS
Visio 2016
• Configuration, MIKTROTIK, ASTERIKS
Server. DEPLOYMENT, CABELING, CISCO
ROUTER, CISCO SWTICHES, Cisco
Wireless Controllers.
• CORE SWITCHES, CISCO VOICE
NETWORK CME, EDGE, SIP TRUNKING,
IP SUB-NETTING, ACTIVE DIRECTORY,
MICROSOFT EXCHANGE
• MAIL SERVER, DOMAIN CONTROLLER,
DNS, DHC, REDUNDANCY NETWORK,
HIGH AVAILABILITY SWITCHING
ENVIRONMENT, FIREWALLS,
• FORTIGATE APPLIANCES, VMWARE,
WINDOWS 2008R2, LINUX
ADMINISTRATION, VLANS, VRRP HSRP.
• ACTIVE DIRECTORY, CISCO ROUTER,
• FIREWALLS, Firewall, Gateways,
• LANs, LAN, LINUX ADMINISTRATION,
Mac.
Experience
IT Network Engineer Apr 2017 to Dec 2018
Dopay International - Egypt, Cairo
• Installed and supported LANs, WANs, network segments, Managing IT department and processor internal applications, Internet and Intranet systems.
• Ensured daily security is updated, connectivity throughout the company's LAN/WAN infrastructure.
• Maintained network facilities in individual machines; maintained network servers (Vlans, IPSEC VPN & gateways, STP, HSRP, VoIP intrusion detection systems.
• Security Technologies (Firewalls, Switches, Routers, IPSEC, IDS/IPS, etc.).
• Windows Server and Active Directory (DNS, GPO, File, Print, IIS) including upgrades and patching • Familiarity with networking support including configuration, administration, monitoring and maintenance of firewalls, routers, switches and wireless equipment • Administer and upgrade virtual environments
(VMware ESX, Microsoft Hyper-V) • Deploy IT infrastructure equipment including rack hardware, rack cabling and uninterruptible power supplies • Manage and support data backups, business continuity and disaster recovery systems
IT Network Administrator Dec 2015 to Nov 2016
Eaton Towers - Egypt, Giza
• Installed and supported LANs, WANs, network segments, Internet and Intranet systems.
• Ensured network connectivity throughout the company's LAN/WAN infrastructure.
• Maintained network facilities in individual machines; maintained network servers.
• Technical Skills and Abilities: • Microsoft Windows Server 2008/2016/2019, Active Directory, SCCM • Networking concepts – TCP/IP, LAN/WAN, DHCP, DNS, VPN, Routing, Switching and Firewalls • Shared Storage Technologies
• Deploy IT infrastructure equipment including rack hardware, rack cabling and uninterruptible power supplies
• Designed, implemented and deployed LANs & WANs with remote sites, wireless network, routers, Fortigate VPN switches & hardware, VoIP gateways, AP's configurations, L2 & L3 switches and VNWARE Network Engineer Feb 2013 to Jul 2015
Bayport Finance International - Johannesburg, South Africa
• Designed, implemented and deployed LANs & WANs with remote sites, wireless network, routers, Fortigate VPN switches & hardware, VoIP gateways, AP's configurations, L2 & L3 switches and VNWARE.
• Monitored and tested network performance, provided performance statistics & reports.
• Analyzed and resolved network hardware and software problems.
• Ensured stability of in-house voice, data and video and wireless network services.
• Security Technologies (Firewalls, Switches, Routers, IPSEC, IDS/IPS, etc.) Barcom Communications, Gauteng - Johannesburg, South Africa.
• Familiarity with networking support including configuration, administration, monitoring and maintenance of firewalls, routers, switches and wireless equipment • Administer and upgrade virtual environments (VMware ESX, Microsoft Hyper-V) • Deploy IT infrastructure equipment including rack hardware, rack cabling and uninterruptible power supplies
• Education and Experience • 5+ years of experience performing onsite and remote server and network support for medium sized organizations, previous MSP experience a plus IT Support Engineer Mar 2012 to Jan 2013
Barcom Communications - Johannesburg, Gauteng
• Performed troubleshooting clients' VoIP network software conductivity IPTECO.
• Monitored solutions for VoIP telecommunications; managed customers' accounts.
• Installed Networks, monitored Voice Call Leg, supported and optimized network Voice Gateways.
• support data backups, business continuity and disaster recovery systems
• Prioritize multiple technical involvements across various customers and internal needs • Develop and maintain client IT documentation Provide technical guidance and escalation support to engineers
• Research, analyze and recommend technology solutions
• Participate in occasional weekend and evening work IT Account Manager Feb 2011 to Jan 2012
Vodafone UK - Egypt, Giza
• Advanced and ensured outstanding delivery of customer service, provided appropriate solutions to customers' needs and problems (VF IE customers).
• Provided accurate, complete and relevant information to customers, performed trouble shooting Blucom, Gauteng - Johannesburg, South Africa.
• Prioritize multiple technical involvements across various customers and internal needs
• Develop and maintain client IT documentation • Provide technical guidance and escalation support to engineers
• Research, analyze and recommend technology solutions
• Participate in occasional weekend and evening work IT Technical Support Engineer Jul 2009 to Mar 2010 Blucomm - Johannesburg, Gauteng
• Installed VoIP routers, gateways at clients' residencies, provided Internet support.
• Designed and deployed voice network infrastructure.
• Maintained network & voice server; performed troubleshooting of wireless and SIM bank support; installed voice gateways Screamers Telecoms, Gauteng
• Constructed and built radio network infrastructure; designed client networks
• Upgraded networks to Wi-Max network (Alvirian technology)
• Built hi-sites; distributed internet through radio, Wireless MikroTik
• Provide engineering design and support for Windows Server and Active Directory (DNS, GPO, File, Print, IIS) including upgrades and patching
• Familiarity with networking support including configuration, administration, monitoring and maintenance of firewalls, routers, switches and wireless equipment Wireless Network Support Engineer May 2007 to Jun 2009 Screamers Telecom - Johannesburg, Gauteng
• Constructed and built radio network infrastructure; designed client networks.
• Upgraded networks to Wi-Max network (Alvirian technology).
• Built hi-sites; distributed internet through radio, MikroTik.
• Technical Skills and Abilities:
• Microsoft Windows Server 2008/2016/2019, Active Directory, SCCM
• Networking concepts – TCP/IP, LAN/WAN, DHCP, DNS, VPN, Routing, Switching and Firewalls
• VoIP gateways, AP's configurations, L2 & L3 switches and VNWARE Sales Retail Advisor Feb 2006 to Mar 2007
CompuMe International - Egypt, Cairo
• Provided customer care and satisfaction; organized show-rooms.
• Controlled stocking of inventory, supervised sales of IT products.
• performing onsite and remote server and network support for medium sized organizations, previous MSP support.
• Installed and supported LANs, WANs, network segments, Internet and Intranet systems
• Ensured network connectivity throughout the company's LAN/WAN infrastructure
• Maintained network facilities in individual machines; maintained network servers Education and Training
Bachelor of Science, Networks and Communication, 2006 Cairo University - Cairo, Egypt
Accomplissements Certifications
• Core PHP, MYSQL Database, May 2014.
• Microsoft Certified Network Engineer, 2003.
• CCNP-Routing Jan 2013 Exam Passed.
• CCNA-Certified Cisco 2014
• WiMax (Class B- Breeze Max), Nov 2008.
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