Python

Chih-Hua (Aven) Lin

Email: ********@********.*** • Phone: 702-***-**** • http://www.linkedin.com/in/avenchlin SUMMARY

Experienced IT professional background with 3 years software testing project management experience. Proven ability to lead geographically dispersed teams to achieve results in complex development and testing environments. Detail oriented with a strong aptitude for identifying and resolving challenges in high pressure and time sensitive environments. Seeking a challenging opportunity within the software engineering field that allows me to utilize my practical experience, together with the company to create value for people. EDUCATION

UNIVERSITY OF ILLINOIS URBANA-CHAMPAIGN Champaign, IL Master of Science, Technology Management August 2017- August 2018

• Concentration in Data Analysis (GPA: 3.7/4.0)

• Designed the relational database system to help Illinois MakerLab keep tracking of all its operation using MySQL

• Built a prediction model that allows movie production company to accurately predict box office of the released movies based on social data by using sentiment analysis and machine learning model in python

• Identified the key influence factors that need to be considered for Kiva platform while approving the loan by applying statistical data analysis model; was implemented by multiple linear regression and Random Forest methods

• Designed and optimized the operation process that allows Sun Basket to reduce the negative customer satisfaction by planning detailed flow diagrams, service blueprint, capacity prediction NATIONAL CHENGCHI UNIVERSITY Taipei City, Taiwan

Master of Business Administration, Concentration in Platform Strategy July 2015 – present TAMKANG UNIVERSITY New Taipei City, Taiwan

Bachelor of Science, Innovative Information and Technology September 2007 - June 2010 EXPERIENCE

HEWLETT-PACKARD ENTERPRISE Taipei City, Taiwan

Network Software Engineer January 2014 - June 2015

• Implemented initiatives to improve overall testing efficiency 12% by standardizing end to end project management workflow

• Led a team of four people to perform network interface controller testing and achieved 21% of quality improvement

• Inspected customer issues via troubleshooting tools and revised test plan and test cases to expand testing coverage, resulted in a 10% increase depth in test

• Established a network interface controller testing lab with a team of seven in Taiwan Developer Center, included hardware deployment design and server configuration for the critical testing server, thereby decreasing test execution time by 50%

• Led a project aimed at enhancing a product quality testing automation; supervised a remote automation technical support team based in India that delivered scripts and fixed issues, thereby improved the automation stability from 21% to 40% and decreasing test execution time by 50% IBM Taipei City, Taiwan

Software Testing Engineer (Project Test Lead) July 2010 - November 2013 Participant Project: IBM WebSphere application, Business Process Management application

• Led two cross-functional, geographically dispersed teams to analyze globalization problem(G11n) of IBM software application resulted in improving application quality from 15% to 20% and eliminating 30% of defects

• Developed localization verification testing plans throughout more than ten projects that increased application testing depth and breadth by 15%

• Led team of six testing engineers located in Taiwan to perform translation and functional verification testing by eliminating 30% globalization issue

• Coordinated multiple application releases with product managers, developers and translation center to drive pursuits and engaged in quality requirement deals, achieved quality results two weeks before GA build deadline HONORS AND AWARDS

• International ICT Innovative Services Contest - Excellent Work February 2011

• Mai Bangkok Business Challenge (Global VC Plan Competition) – Excellent Work November 2015 ACTIVITIES

• National Chengchi University Consulting Group September 2015 - May 2017

• Chief Information Officer of National Chengchi University of MBA Association September 2015 - May 2017

• Cambodia Volunteer Program October 2015

SKILLS AND CERTIFICATION

Language: Mandarin (Native Speaker), English (Fluent) Certification: PMP certification, IBM Blockchain Essentials, ERP Application Engineer Programming Languages: SQL, Python, R

Management: Agile project methodology, Waterfall project methodology, Relational Database Design and Management Others: VMware (ESXi), Linux, Microsoft Project, Tableau, A/B testing

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