Network support/pop engineer
Resume:
UMA VIGNESH SURESH
rd
A cross, Email ID : *******.*****@*****.***
Kariyanapalya, Thomas town post, ****************@*****.*** Lingarajapuram, Bangalore - 560084. Contact No: +91-979******* Career Objective:
To work in a professional environment, where I can learn, improve and implement my skills while achieving Organization’s goals and vision. Interpersonal skills:
Positive thinking
Problem solving
Team work
Reliability
Confidence
Decision making
Curiosity & Quick in learning
Educational Qualification:
Degree
University/
Board
Name of the
Institution
Place Year of
passing
Percentage
B.E
(EEE)
ANNA
UNIVERSITY
THE RAJAAS
ENGINEERING
COLLEGE
VADAKKANKULAM 2014 7.02/10
(CGPA)
12th TN STATE
BOARD
S.N.M.HINDU
VIYALAYA
MATRIC.
HR.SEC.SCHOOL
NAGERCOIL 2010 73
SSLC TN STATE
BOARD
S.N.M.HINDU
VIYALAYA
MATRIC.
HR.SEC.SCHOOL
NAGERCOIL 2008 78.60
Professional Courses:
Completed A+, N+, CCNA in CAMBRIDGE INFOTECH Bangalore (OCT 2017). CCNA (Cisco Certified Network Associate) Skills:
Basic knowledge of Network devices like Routers and switches.
Configuration of Routers, Switches and Computers.
Configuring and troubleshooting of protocols like RIP, EIGRP, OSPF, BGP, MPLS, DHCP, and DNS.
Configurations of ACL, ETHERCHANNEL and NAT/PAT.
Configurations of Switch like VLAN, SVI, STP, and VTP.
Sound knowledge in Subnetting, OSI Model and its functions.
Sound knowledge about the network types and topologies. Other Technical skills:
Installation of operating systems without any glitch.
Installation of DEVICE DRIVERS and troubleshooting.
Hands on experience in troubleshooting with WINDOWS REMOTE ASSISTANCE and REMOTE DESKTOP CONNECTION.
Experience in CRIMPING TECHNIQUES.
Capable of troubleshooting issues in different Windows operating systems. Professional Experience:
Organization: Tikona infinet Pvt Ltd, Bangalore.
Designation : Network Support Engineer/POP Executive
Duration : DEC 2017 to Present
Organization : Pace Process Controls Pvt Ltd, Assam & Chennai.
Designation: Electrical Engineer.
Duration : OCT 2014 to DEC 2016
Current Roles and Responsibilities:
Monitoring critical link with Tools like Host monitor, Solar wind and Capstone.
Monitoring bandwidth usage using MRTG and CACTI applications.
Supporting Network backend team in Data center.
Raising and updating tickets for critical links using tools like Siebel and IMS.
Escalating and mail follow up with Service providers and Field team for earlier issue resolution.
Basic troubleshooting and IP Configurations using remote tools like Any desk and Team viewer.
Assigning Support and Delivery calls to concern field executives and closing on timely basis.
Applications known:
PUTTY, MS OFFICE (WORD, EXCEL, OUTLOOK, POWERPOINT), CAPSTONE, HOST MONITOR, ANY DESK, TEAM VIEWER.
Personal Details:
Name : Uma Vignesh
Date of Birth : 20 November 1992
Father’s Name : Suresh
Sex : Male
Marital Status : Single
Languages Known : Tamil, English and Hindi
Nationality : Indian
Address : 29, East Car Street,
Nagercoil,
Kanyakumari (DT),
Tamil Nadu - 629 001.
Place: Bangalore
Date: (S.UMAVIGNESH)
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