Shane M. Gibbons
775-***-**** *****.*.*******@*****.***
PROFESSIONAL SKILL PROFILE
Human Resources – Industrial/Organizational Psychology
Leadership development
Organizational development
Cross-cultural psychology
Research analysis & application
Employee training and assessment
Supervise staff of 5+ Accounting Assistants
Supervise staff of 10+ crewmembers
Computer Software Knowledge
Adept in Microsoft Office suite (Word, Excel, Outlook, etc.)
Lead Department in new financial imaging system and software
Quickly learns and adapts to new programs, processes, and information
Clerical Administration
Judgement and decision making
Management/maintenance of confidential accounts
Time management
Problem Solving
Customer Service and Support
Interpersonal communication
Conflict de-escalation and resolution
Written and verbal communication
Critical Thinking
WORK HISTORY
Aug 2016 – Present Security Guard Vail Resorts, Inc.
Aug 2014 – Apr 2016 Guest Server Dream Dinners
Jan 2014 – May 2014 Proctor UNR – Psychology 101 Learning Lab
Sep 2005 – Oct 2012 Accounting Assistant II, III, IV State of Nevada, Dept. of Taxation
Jun 2004 – Sep 2005 Accounting Assistant I State of Nevada, Dept. of Corrections
Jun 2003 – Jun 2004 2nd Assistant Manager Port of Subs, Inc.
EDUCATION
Colorado State University Graduated 2017
Masters of Applied Industrial/Organizational Psychology
University of Nevada, Reno Graduated 2014
Bachelor of Arts in Psychology
AWARDS
Three time winner of the “Epic Service Award” at Vail Resorts, Inc.