Software Engineer Customer Service

Steven Brown

Computer Programming, mathematics, and Cyber Security grad. Full Stack Web Development and Geographic Information Systems (GIS) experience. Strong customer service, communication, mathematical, and analytical skills along with the ability to work hard and work well with all people.

stevendbrown08@

gmail.com

44726 Adobe Dr.

Hemet, CA 92544

951-***-****

EXPERIENCE

Freelance Web Dev/IT., Hemet, CA

August, 2017-February, 2019

Help the Hemet High School English Department roll out Chromebook implementation. Included setting up networks, troubleshooting hardware and software, teaching teachers how to use hard and software. Create web pages for a variety of local churches and small businesses. Provide cyber security, IT, and instructional help to local students and retirees.

West Hills Hospital, West Hills, CA — Emergency Room Admissions Coordinator

February, 2016-January, 2017

In a high-stress, fast-paced environment, responsible for accurately collecting patient information, ensuring accuracy during data input, and researching patient insurance eligibility. Use results to calculate likely patient responsibility for payment and to present financing options.

Sylvan Learning Center, Hemet, CA-Tutor

August, 2015-February, 2016

Work with at-risk Native American children, assessing areas of need and developing a tutoring program to address deficits. Responsible for keeping kids interested and on-task while providing clear and attainable goals and instruction. Communicate regularly with parents.

Eastern Municipal Water District-Geographic Information Systems (GIS) Intern

May, 2014-August, 2014 and May, 2015-August, 2015

Responsible for creating an online database for GIS maps, transferring spatial data into digital data, in order to track water usage and availability.

EDUCATION

UCLA, CA-Full Stack Web Development Program

November, 2018-February, 2019

UCLA, CA —Graduate Certificate in Cyber Security and Analysis

February, 2017-August, 2018

University of Redlands, Redlands, CA — Computer Programming and Mathematics

August, 2011-May, 2015

Full Stack Web Development Expericnce:

●Computer Science applied to JavaScript

●Browser Based Technologies (HTML, CSS, JavaScript, jQuery)

●Databases (MySQL, MongoDB)

●Deployment (Heroku, Git)

●Java

●Quality Assurance

●Server Side Development (Node.js, Express, MERN Stack)

MATHEMATICS SKILLS

Advanced Statistics

Calculus I, II, and III

Probability

Linear Algebra

Differential Equations

Game Theory

Mathematical Economics

Mathematical Statistics

Abstract Algebra

Theory of Computation

Discrete Math

Full Stack Web Development Certificate from UCLA

Cyber Security certificate from UCLA

Geographic Information Systems (ArcGIS) experience

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