Pharmacy Technician Customer Service

Babu Joseph

* ****** *****, ********, ** L*R *J*, Home: 705-***-****, Cell: 705-***-**** ***********@*****.***

April 11, 2019

The Manager

Independent Pharmacy– Newmarket

Ref: Pharmacy Technician

I am actively seeking a Registered Pharmacy Technician position in your highly reputable Pharmacy. I successfully completed, CCAPP Canadian Pharmacy Technician Program from Georgian College Barrie and Registered Pharmacy Technician licensed with OCP. I have 3 years retail pharmacy experience and accomplished, well-organized, patient-oriented pharmacy experience throughout my career. During my Pharmacy Technician Program, I successfully completed four weeks clinical placement from Stevenson Memorial Hospital, Alliston. I consistently established integrity, quality and professionalism to provide organizations/clients with broad array of services that deal with drug dispensing, computer drug order entry, product preparation and maintaining inventory level.

Through a balanced combination of interpersonal skills and leadership initiative, I offer a demonstrated ability to exceed customer’s expectations. I believe my solid experience, expertise, education and character will make me a very suitable candidate for the Pharmacy Technician position.

My resume provides more details including my credentials, accomplishments, and commendations. With my skills, experience and expertise, I am confident that I can make a positive contribution to your highly successful pharmacy.

I am enclosing my resume for your review, and I hope you will contact me to arrange a meeting. Thank you for your time, and I look forward to speaking with you.

Babu Joseph

1 Mooney Trail, Alliston, ON L9R 0J4, Home: 705-***-****, Cell: 705-***-**** ***********@*****.***

Objective

To work as a Registered Pharmacy Technician in a fast pace and challenging environment

Bringing exceptional customer service and critical thinking skills in delivering excellent service to patients.

Profile

Registered Pharmacy Technician Licensed with OCP

Successfully completed CCAPP Pharmacy Technician program with Honours

3 years experience in Retail pharmacy

4 Weeks Hospital Placement from Stevenson Memorial Hospital, Alliston

Retail Pharmacy Experience

Shoppers Drug Mart, Alliston Sept. 2015- Present

Pharmacy Technician

Providing exemplary customer service that meets the pharmacy standards.

Supporting the pharmacists with the patient-focused services such as MedsChecks, pharmaceutical opinions, immunizations, smoking cessation, etc.

Data entry and billing of prescriptions through Healthwatch system, ensuring all required documentation is adequate and appropriate, third party billing restrictions, copayment management, and coordination of benefits.

Prescription preparation including regular prescriptions, compliance packaging, and non-sterile compounding.

Actively managing patient profiles, and record keeping

General OTC enquiries from patients and referral to a pharmacist where required and necessary.

Handling customer prescription pick-up and assisting with cashier responsibilities

Inventory management and reconciliation.

Pharmacy Technician Diploma Program Sept. 2014 – June 2016

Georgian Collage, Barrie, ON

Completed curriculum delivered in classroom, and lab settings covering topics including:

Anatomy and Physiology

Retail Pharmacy & Hospital Computer System

Pharmaceutical Calculations

Retails Dispensing Lab, Non-Sterile Compounding Lab, Sterile Technique Lab

Hospital Dispensing Advanced Theory

Retail & Hospital Pharmacy Inventory Control

Four weeks clinical placement in Community Pharmacy

Four Weeks clinical placement in Hospital Pharmacy

Certifications

Post Graduate Diploma in Computer Applications

Bachelor of Science

CPR HCP level and Standard First Aid

Reference upon request

Contact this candidate