Customer Service Microsoft Office

Ivan Rodriguez

** ***** ******

Dover, NJ *****

862-***-****

****************@*******.***

OBJECTIVE

To enhance my education and professional skills in a stable and dynamic workplace. To bring my strong sense of dedication, motivation, responsibility and my customer service experience. I’m a team player and eager to learn new project to enhance skill set.

EDUCATION

Fortis Institute – Wayne, NJ

Certificate: Electrical System Technician – June, 2015

RELATED COURSES AND SKILLS

·Electrical Theory: Ohm’s Law, resistors, circuits and measuring instruments.

·Residential Wiring, wiring methods, conductor sizing, circuit layout and wiring diagrams.

·Home integration/home network systems.

·Alarm Systems, including: Fire, Smoke, Heat and CO alarms; UL Standards, location requirements and installation.

·Low Voltage Wiring: audio, video, telephone, computer networking and wireless systems.

·Data, Voice and Video Cabling: preparation, handling, installation, termination and testing.

·Ability to read and understand plans and blueprints.

·National Electric Code and OSHA safety requirements.

Dover High School – Dover, NJ

High School Diploma – June, 2014

EXPERIENCE

Shoprite - Wharton, NJ 08/2013 – Present

Cashier

·Provide customer service at register

·Operate scanner and register to complete customer purchases

·Process cash, checks and credit transactions.

·Responded to customer needs in providing product information and aisle location back stock checks and price verifications.

·Organize shelves on day-to-day basis.

TECHNICAL SKILLS

·Possess strong computer skills including computer networking, tablets and hardware.

·Microsoft Office: Word, Excel, Power Point, Internet and Email.

·Languages: Bilingual English and Spanish

REFERENCES: Available Upon Request

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