CMS Manager

DHAIVAT PATEL

848-***-**** / *******.*.*****@*****.***

OBJECTIVE

To solve problems in a creative and effective manner in a challenging position.

SUMMARY

I enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.

SKILLS

LANGUAGES

C#

PHP

WEB TECHNOLOGIES

JavaScript

HTML/DHTML

CSS

DATABASE

Microsoft SQL Server

MySQL

CMS

WordPress

REPORTING TOOLS

Google Analytics

WEB SERVERS

IIS

Apache

Team Foundation Server

APPLICATIONS

Visio

Word Document

Spread Sheet

Presentation

Photoshop

WORK EXPERIENCE

PARAM HEALTHCARE AND IT SERVICES, NEW JERSEY MAY 2016 – MARCH 2019

E-COMMERCE & CMS DEVELOPER

• Designed, launched, and managed e-commerce website.

• Improved on-site SEO and raised conversion rate by 88% through data analysis and UX/UI improvements.

• Performed in-depth usability testing on the program website in coordination with the communication departments and other programs within the organization.

• Identified ways to drive traffic to the website, including reaching out to existing and new users.

• Prepared web statistics for the Program on a quarterly basis.

• Development programs to ensure site-wide requirements and guidelines were met.

• Implemented and tested systems, and participated in branding decisions for the redesign of a global intranet.

• Managed implementation, maintenance, and continuity of Web sites across all business segments globally.

• Acted as a key advisor to business and staff management in developing digital communications, including announcements, Web pages and newsletters about software deployment and system launches.

• Build websites using WordPress.

• Write coding using HTML, CSS, and JavaScript.

• Introduced new plug-ins and extensions to make the website more usable and interactive.

• Managed delivery of multiple complex software systems development simultaneously.

• Act as the company expert in creating Google AdWords campaigns to be integrated with new website builds.

• Helped in the creation of new website features to update sites for new SEO rules.

• Sorted end-user queries and problems with optimal applications.

• Providing solutions to the software/production issues and communication options for resolution and providing recommendations to customer-facing technology problems.

• Transfer, configure and manage a hosting environment.

• Manage a user guide to help understand site features and management of a website to increase visitor satisfaction.

• Monitored progress and work quality.

WordPress Projects

Project 1: Param Institute of Education

https://www.paramedu.com

Project 2: ParamCARE Foundation

https://paramcare.org

Project 3: Dr. B.B.Thakar Research Center

http://drbbthakar.com

Project 4: Param Academy

http://www.paramacademy.com

Project 5: Param Adult Day Care

http://www.paramadultdaycares.com

Project 6: Param Healthcare & IT Services

http://www.paramhealthcareservices.com

Under Development Projects

Project 7: Param Wellness

https://paramwellness.com

CERTIFICATES

1. Red Hat Certified Engineer

Certificate ID: 110-482-403

https://www.redhat.com/rhtapps/certification/verify/?certId=110-482-403

2. AdWords Basics

3. AdWords Mobile Certification

4. Google Analytics Certification

EDUCATION

University of Central Missouri

Master in Computer Information Systems

Warrensburg, Missouri, USA

July 2015 – May 2016

Gujarat Technological University

Masters of Business Administration

Ahmedabad, Gujarat, India

Jun 2011 - May 2013

The Maharaja Sayajirao University of Baroda

Post-Graduation Diploma in Marketing Management

Vadodara, Gujarat, India

Jun 2011 - May 2012

Gujarat University

Bachelor of Computer Applications

Ahmedabad, Gujarat, India

July 2008 – May 2011

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