Quality Training

Joe Serrano

Salinas, California *****

***********@*****.*** • 760-***-****

Qualifications Profile

Highly motivated and accomplished Quality Control Lead Inspector with dynamic experience in diverse industries related to visual and dimensional inspection. Skilled at contract negotiation and process improvement to align organizations with elevated levels of success.

Highly proficient in the practice of quality management; keen attention to detail when performing quality assurance and quality control tasks to ensure production meets customer and client requirements.

Accomplished team leader; adept at seeking and employing strategic practices to continuously exceed industry performance indicators.

Proven results with top industry partners; ability to forge strong business partnerships, facilitate safety in the work place and promote continually increasing product quality.

Analytical professional; skilled at observing and recommending process and production changes to improve performance and to operate within facility guidelines as well as industry standards and government regulations.

Technical proficiency in Microsoft Office Suite and Smart Scope Operations, and Machine Programming Tools.

Professional Experience

PACIFIC SCIENTIFIC ENERGETICS MATERIAL COMPANY, Hollister, California (Government Contract)

Quality Inspector, 2012 Present

Perform complete layout inspection to evaluate, assess, and approve parts ensuring product specification satisfaction. Verify all incoming, in process, and outgoing products. Analyze workpieces to identify manufacturing process variations. Collaborate with Quality Control leadership team to ensure corrective measures are implemented to provide quality deliverables. Provide training, exposure, and development for operators on part visual acceptability and measuring processes and procedures. Interface interdepartmentally to maintain and prepare inspection and product defect reports.

Performed First Article Inspection of new deliverables to ensure achievement of customer’s requirements and satisfaction.

Launched work order programming to reduce inspection times, delivering products to customers at a faster rate.

HUNTER INDUSTRIES, San Marcos, California

Calibration/Measurement Systems Technician, 2007 2012

Selected and designed appropriate inspection measuring test equipment capable of required accuracy and precision levels. Calibrated all inspection, measuring, and test equipment that negatively affected product quality leading to higher quality product production and alignment with industry standards. Maintained all inspection records and quality assurance documents. Supported Quality Manager/Engineer in the performance of inspection, audit, and analysis. Aided the developmental efforts of quality function model QS-9000.

Launched an equipment and measurement methods training program to ensure proper procedures are followed and deliverables are of the highest quality.

SAFETY SYRINGES INC, Vista, California

Quality Control Lead/Supervisor, 2006 2007

Facilitated the incoming inspection process by providing coordinated support for material inspections and transactions utilizing the MAS 90 system. Managed all aspects of the Safety Syringe calibration program including inspection activities and training. Identified necessary percentages of completed products, subassemblies, component and material needed for inspection. Accurately examined all products and parts for visual and attribute defects that caused diminished product quality. Ensured conformance with all engineering drawing and specification requirements. Product tested all deliverables to detect and correct defective items. Established company personnel training materials. Ensured that all line clearance procedures are adhered to and that all equipment utilized is calibrated and maintained within GPM requirements.

Consistently delivered the highest caliber product to customers in a timely and efficient manner.

Acquired extensive experience in managing employees, facilities, and work processes while promoting a safe work practices.

Additional Experience

Quality Assurance Calibration Technician ABBOTT LABORATORY

Senior Quality Assurance Calibration Technician ZIMMER DENTAL INC.

FIRE INSPECTOR GS – 07 Federal Fire Department Marine Corps Base, Camp Pendleton, CA

Education & Credentials

Vocational Training Business Administration

MIRA MAR COLLEGE – San Diego, California

CMM Certification

CMM SYSTEM, INC – Santa Clara, California

Smart Scope/CMM Certification

PACIFIC SCIENTIFIC ONSITE TRAINING – Hollister, California

Sigma Green Belt

ZIMMER DENTAL ONSITE TRAINING – Carlsbad, California

SQ Quality Audit

FACILITY ONSITE TRAINING– Carlsbad, California

J-STD-001G Specialist

CIS IPC J-STD TRAINING INC– Fremont, California

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