Confidential
DAVE ERWIN BATUNGBACAL
PROJECT ROLE: SERVICE DELIVERY LEAD, INFRASTRUCTURE & ENGINEER- ING SYSTEMS ADMINISTRATOR
PROFILE SUMMARY
System Administration:
Red hat Linux Enterprise Server, CentOS Linux 6, Ubuntu Linux12, Unix Solaris, Suse/Novell Linux 9, Windows Server 2003/2008, VMware, XEN Hypervisor, Amazon Web Services EC2 Cloud, JBOSS Portal 6x, TCPdump / Snoop packet analysis, Wireshark, Diameter Protocol, Huawei OCS, Intelligent Networks Penetration and Security Testing:
Backtrack Linux 5, Kali Linux 1x, Metasploit, OWASP ZAP, sqlmap, XSS Networking:
TCP/IP, FTP, HTTP, SMTP, DNS, TCPdump / Wireshark packet analyzer, Firewall, Load Balancer Web Server / Application Server / Content Management System: Microsoft IIS / Apache / JBOSS
PROFESSIONAL EXPERIENCE
Indra Philippines (November 2013 - Present)
Client: Globe Telecommunication (May 2017- Present) IT Infrastructure Team Lead (IT Infrastructure Engineering and Management)
Leads a team of 21 Unix/Windows System Administrators responsible for running the IT infrastructure operations of the client ensuring critical services are running 24x7.
Manages 1000+ Servers on Private Cloud, VMware, On premise bare metal servers housed in 2 physical data- centers
Incident Management - works on incidents, strategize and implements troubleshooting and preventive controls to resolve or minimize services disruptions.
Ensures that service delivery and service level agreement are achieved
Reviews performance data and SLA metrics, implements necessary adjustments to achieve maximum perfor- mance output.
Change Management - plans, asses and strategize the change activities ensuring the change activity will have minimal impact with the service. This is achieved through meticulous planning, communication with users and stake holders and efficient execution
Implements strategies and process improvements to maximize efficiency and service delivery
Provides coaching, training and guidance to team members to maximize their development and establish profes- sional relationships that inspires them to grow professionally. Client: Smart Communications Philippines (November 2013 - April 2017) Linux/Unix Systems Administrator / Systems Integrator (Services and Platform Delivery)
Migration / Implementation / Integration / Support of Smart TNT Charging/Rating System to Intelligent Networks, Huawei Online Charging System Platform,
Sun Cellular MVNO Project (Mobile Virtual Network Operator)
Sun Cellular Campaign Management System Platform Integration
Manage Smart Prepaid ELOAD Systems Financial Service Engines
Deploy ELOAD Systems Applications to Production Systems
Provides Level 3 Support, investigation and troubleshooting on critical production issues
Provides Support to Test Analysts during development period
Extraction and logs analysis to determine and resolve issues being raised
Monitor System Integrity, Connections and Performance
Set-up and configuration of Jboss Portal Platform on both Staging & Production Environment
Load balancing and Clustering Setup for JBOSS Enterprise Portal Confidential 1 !
© Copyright 2013 INDRA Philippines, Inc.
Confidential
Adcube Global / Gurutech Asia Inc..: (February - November 2013) Server Security Administrator
Manage Apache Web Servers
Manage mySQL Database server
Manage Amazon Web Services, EC2 elastic instances
Setup AWS load balancers and AWS Auto scaling instances
Implement System Network Security, Firewall rules
Setup and implement Zabbix Server for monitoring server health and activity
Monitor System Health, log analysis of login logs, activity logs, system logs and secure logs
Penetration and exploitation testing.
Prevention from exploitation and security breach.
Implemented counter measures to prevent and protect our servers from Denial of Service attacks. Go Ads! Media Technologies Corp.: (October 2007- December 2012) President / General Manager
https://www.youtube.com/watch?v=CV2155RtBFw
Founder of the company
Designed and developed the company's main product which is the “Advanced Media Promulgation System” an in-car mobile digital signage system
Design, development, prototype and implementation
Registration and filing of intellectual property at the Intellectual Property Office
Designed Marketing and Sales Strategies for the company
Spearheaded Product Demos and Presentations
Management and Operations
OneCard Mastercard: (June 2003 – February 2004)
IT Consultant / Web Developer / System Administrator
Setup and Manage Apache Web Servers (Redhat Linux)
Setup Manage mySQL Database server (Redhat Linux)
Implement System Network Security, Firewall rules
Designed and developed the online statement of account, credit card activation, customer account information, and credit card application
Planning, Information Architecture
Conceptualization, wire frames and story boards.
User Research and Usability Testing.
Web Graphics, and Animations.
Department of Agrarian Reform: (October 2002 - May 2003) IT Consultant
Setup and Manage Apache Web Servers (Redhat Linux)
Setup Manage mySQL Database server (Redhat Linux)
Designed and developed dynamic web site, news and informations
Planning, Information Architecture
Web Graphics, and Animations.
Teleflora Philippines: (September 2001- October 2002) Web Developer / Designer
Designed and developed E-commerce website, shopping cart, online payment system
Planning, Information Architecture
Conceptualization, wire frames and story boards.
User Research and Usability Testing.
Web Graphics, and Animations.
Mapua Institute of Technology: (July 2000- June 2001) Web Developer / Designer
Designed and developed the school's first ever website:
Planning, Information Architecture
User Research and Usability Testing.
Web Graphics, and Animations.
NetAsia: Target Asia Network Corp.: (February 2000 – July 2000) Confidential 2 !
© Copyright 2013 INDRA Philippines, Inc.
Confidential
Technical Support Engineer
Customer Support
Network monitoring
System Maintenance
System security
TRAININGS
AWS Solutions Architect Certification Training Course (June 2017) ITIL Foundation Training (May 2017)
PERSONAL BACKGROUND
EDUCATION
Bachelor of Science in Computer Engineering, 2002
Mapua Institute of Technology
NATIONALITY
Filipino
LANGUAGE SPOKEN
English (Excellent)
Confidential 3 !
© Copyright 2013 INDRA Philippines, Inc.