Manager Management

S. Michael Miller

************@*****.*** **** Election House Rd Carroll Ohio 43112 740-***-****

[https://www.linkedin.com/in/s-michael-miller/]

Proven Network Manager

Helping Companies Translate Their Business Goals to Reality

Education

Kennedy Western University- Bachelor of Science- Management Information

Lancaster High School Industrial Arts

Skills: IT Management, Leadership

Experience

Plaskolite LLC 400 Nationwide Blvd Columbus Ohio

Network Manager Dec 2006 – Feb 2018

All Network Connectivity

Project Management

Managed and Mentored staff at HQ as well as 12 locations

Leadership Team

Network capacity planning and Design including PLC’s, and Security

All sites installation of network hardware, servers, wireless system, mobile devices, and firewall.

Cisco Firewalls and PaloAlto Cisco Routers and Cisco Switches at all locations

AD Management, System Administration for 46, 2008 and 2012 window sever more than 500 plus users.

VMware managed host and all aspects of the environment including SAN’s and cloud computing.

Disaster Planning and Recovery (Run Books)

Documentation of all Network Infrastructure in all Locations. Responsible for the SolarWind Monitoring software suite.

Resolving connectivity issues, analyzing traffic and error issues.

Working Knowledge Sarbanes-Oxley NERC CIP, HIPAA, FCRA and implementation of the new EU privacy laws where needed.

Managed Mitel Phone Systems, seven sites were interconnected to the network; All sites had Access to VoIP as Well as standard T1s.

McBee System / NEBS / Deluxe Athens Ohio

Network Manager 2001 – 2006

All Network Connectivity

Corporate IS/IT Liaison to 30 plus other sites

Project Management

Mentored staff

Athens site Network Infrasture Network capacity planning, Upgrade of the Athens Plant

Wireless design testing and installation of Wireless Equipment and wireless devices.

Monitoring and Resolving connectivity issues analyzing network Traffic.

Documentation of all Network Infrastructure within the Athens Plant

Defined database for Network Connections from wall plates to the switches

Change Management team member provide timely information for all changes with Athens plant

Provide Support for all computer/network-based systems used within the Athens facility for Production and the Call Center

function.

System Administrator, for 26 servers provided administrative support for UNIX, NT 2000, 2003 and Novell environments.

Telecommunications provide support for the Nortel Meridian PBX. Responsible for Maintaining relationships with Telecom

Vendors.

Monitored circuit activities of 4-T1s. Intimate knowledge of Local and Long-distance services.

Nortel Symposium Call Center Software: building and installing of the OS and Symposium Software for eight servers 2 per Call

Center.

Installed and administrated patch management for the Athens site using Microsoft Software Update Services

Responsible for managing correct patch management for more than 200 pcs site-wide.

Database Management act as a resource person for any database projects.

Management Team Member and Project Manager site Lead:

Major Projects Upgrade to Win2000 for Active Directory. Netscape to Internet Explorer/Outlook Express. Call Center reconfiguration Chiswick Steering Committee move Hot Stamp Line to Athens. ESO/Comet and OVS customer interface for Sales Agent. Sample Center, Safeguard Product Line SAP. Responsible for Site Disaster Planning and Recovery. The backup of 26 servers using Veritas Netbackup 4.2 Software.

Working Knowledge Sarbanes-Oxley NERC CIP, HIPAA, FCRA

Plummer Gardens Inc Carroll Ohio

Vice President and Chief Information Officer 1986 – 2001

All Information Systems and Management of Personal

Entrepreneurial Spirit, Startup Company

Executive Leadership

Project Management

Corporate Liaison responsible for communication between the Board of Directors, Accountants and Attorneys

The ability to work with very diverse groups, 5 Direct Reports, 15 Indirect Reports, Mentoring all staff

Managed Accounting Department, SaleManager, Maintenances, Guided Customer Service Manager and Support Staff.

Responsible for System Administrator, End User Support

Installation and Maintenance of Networks Responsible for the design installation and maintenance of all computer systems.

Responsible for Site Disaster Planning and Recovery.

Macola ERP Administrator in-depth knowledge and documentation of application flow and data flow for various departments.

Telecommunications Merlin Phone System responsible for working with outside vendors to maintain phone system. Analyze

and programming of call routing scheme.

Mentoring of the Facility, Manager of Warehouse and 2-acre Greenhouse operation.

Responsible for Planning, Installing, and Maintenance of QCOM a Complete Command and Control System for Green House

Operations, as well as PLC ‘s.

Truck Fleet, DOT regulations oversee the adherents of Federal and State regulations on Vehicles over 26000 GVW

Website Designed and implemented the company website.

Volunteer Activities

St. Mark Church Renovation Committee 1981

Served as Vice President and on Finance Committee, Served as President Parish Council 1986-1988

Member of Knights of Columbus, Catholic Fraternal Service Organization. Since 1979

West School Playground Project Committee and Construction Team member.

West School Classroom Computers Support

Worked with the Athens Chamber of Commerce Jennifer Simon and a total of 3 Senior Manager from McBee myself,

Rosemary Stader and Sandy Lytle along with their management team to bring in a new company to the Athens area.

We showed the McBee building more than six times to potential employers.

Check out Linkedin.com to see what Jennifer has to say about me.

Operating Systems: Windows Platforms, Apple, Cisco OS, VMware, PaloAlto, Android

Hardware Platform: Cisco, Custom Built, Dell, HP, IBM, Mitel, Nortel Networks, Toshiba, View sonic

Technologies DHCP, DNS, IPX/SPX, TCP/IP, VLAN, LAN/WAN, Cisco, Wireless, Sonet, Frame, Private Line, Microsoft Office Suite, Office 365, Citrix Metaframe, Windows Terminal Server, Microsoft Active Directory, Dbase, AutoCAD, ERP systems Macola suite, SAP, JD Edwards, Nortel Symposium Call Center Software, BCPS, Impac, SolarWinds, MITEL Phone Systems, PLC’s

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