Customer Service Sales

Aartje J. “AJ” Kamperdijk

Phone: 509-***-**** Email: ********@*****.***

EXPERIENCE

**/**** – 01/2019 Cardinal Financial LP Remote Employee, WA

Remote Transaction Coordinator V / Mortgage Loan Processor V

Customer Service - Develop and manage relationships with internal and external client(s), banks, title companies, city agencies, and the public and performed tasks with minimal supervision and high customer satisfaction

Manage pipelines to prepare loan for closing

Verify accuracy of applications, credit, and closing documents

Effectively communicate loan details and final figures to the borrower

Provide support to Loan Officer and Underwriters by ensuring the timely, judicious and accurate processing of mortgages applications

Adhere to Federal, State, and company processing guidelines - Conforming & Nonconforming Loans, FRMs, ARMs, GPMs, Jumbo Loans, Fannie Mae & Freddie Mac Guidelines, FHA, VA, USDA Rural Development Loans

Gained additional knowledge of application, escrow analysis processing and closing documents

Ensure and manage the quality and timeliness of the mortgage transaction to up to the approval process

Coordiante and organicze documentation received from third parties and borrower to underwrite the loan.

EDUCATION

2010 – Bachlors Degree - Regis University Henderson NV.

SKILLS

More than ten years of customer service/sale inbound and outbound call centers, sales with upselling. Proficient in Window’s suite and Microsoft Office (all Versions), and various proprietary mortgage software, Claim management systemts, FannieMae/FreddieMac/VA/DPA/FHA/USDA Guidelines, Excellent written communication, and verbal communication

OBJECTIVE

Highly detail-oriented and organized loan processor candidate seeking a position that will provide a fast-paced, challenging environment and which will utilize my skills in financial information management, research, and communication services.

*References Upon Request

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