Network Engineer

Yeggoni Ranjith Kumar

[***, Glen Forrest Blvd, Waterloo, ON] [+1-519-***-****] [*******.******@*****.***]

Career Objective:

To dedicate my best talents in assisting my superiors towards meeting business objectives of the organization and in the process develop my technical and personal skills to uplift my status continuously through sustained positive effort.

Professional Experience:

Tech Mahindra – Associate Network Support Engineer, May-2016 To March-2017.

Project:

Telnet: Network Support NOC Engineer

Verizon: Network Support.

Hewlett Packard Enterprise – Network Engineer Tier-2, March-2017 to Nov-2018.

Project:

AT&T: Network Engineer Tier 2

-Technical Troubleshooting / Support for HPE /Aruba Networking for our Customers and Engineers in a 24x7 environment. includes Developing Actions Plans, contribute to the team performance, and improve product support, customer experience, and team efficiency Operate, Administer and Govern customer network setup

-Resolve complex technical issues, and publish issue resolution documents in the form of knowledge base articles

-Effectively communicate with the customer, field / partner engineers, and peers and management from India as well as other countries

-Participate into / Drive lTlL based change management, Problem management, incident management.

Highlights

Routing & Switching

Network Securities

Cisco routers and switches

Aruba Switches and Wireless Access Points

TCP/IP Protocols

Routing and Switching Protocols

LAN and WAN

Windows servers

Team Work

Creative Problem Solving

Strong Planning Skills

Educational Profile:

1Post-Graduation Diploma (Network Securities) - Conestoga college, Waterloo, ON

2Bachelor’s Degree (Computer Science) - Under the affiliation of JNTUA

Certification

CCNA 200-125 (Routing & Switching) Certified.

Cisco ID: CSCO13080355

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