Szutao Leung, MBA MS CSM
San Jose, California
408-***-**** • ************@*****.*** • https://www.linkedin.com/in/szutao-leung-b638b87/ Senior Business System Analyst
Veteran IT solution process consultant / Certified Scrum Master with extensive retail, supply chain, ERP and logistics experience.
Areas of Expertise
● Strong history of providing multifaceted analytical support for cross-functional operations.
● Manage both small and large scale projects from discovery and design to development and implementation.
● Highly skilled in IT systems and business solution design with emphasize in processes analysis and ERP integration.
● Dynamic track record of fostering relationships to create an effective and efficient work environment.
● Excellent communicator with the innate ability to manage multiple projects with competing deadlines. Professional Proficiencies
Software: IBM Doors (Certificate), IBM Rational UML/Use Cases, Oracle SQL Developer, Primavera, MS Office Suite, Enterprise Architect, SharePoint
Functional Systems: Inventory Management, Transportation Management, Warehouse Management, Order Management, ERP
Core Skills: Business IT System Consulting,Requirements Analysis, Solution Architecture, Data Visualization, System Integration & Mapping, Gap Analysis, Portfolio Roadmap / Planning, Business Cases, Cost-Benefit Analysis, Process Improvement & Gap Analysis, Cross-Team Collaboration, Waterfall & Agile Methodologies, Scrum, Software Development Lifecycle, UAT Plans Professional Experience
Albertsons-Safeway Inc., Pleasanton, California
Senior Business System Analyst IV (6/2006 – 9/2018) Executed system enhancement, integration, replacement and data migration projects within the supply chain, logistics, warehousing, transportation, and procurement departments. Selected Projects:
Supervalu Systems Merger: Migrated complete enterprise suite and supply chain system/process onto Albertsons-Safeway platform to handle 1000+ retail stores and 10 distribution centers.
● Managed scope, collected business requirements and system changes for supply chain transformation.
● Worked cross-functionally to identify business process gaps and addressed with system/process changes
● Collaborated with third-party vendors to prepare data mapping and conversion.
● Managed the user / customer acceptance testing (UAT) process—from developing test scripts to test management
● Oversaw system enhancement and delivery from system vendor for process gaps. Enterprise Warehouse System Replacement: Replaced warehouse management system with a web-based solution for 10 distribution centers with 5000 users.
● Completed a cost-benefit analysis to determine savings—realizing a $50M business benefit.
● Drafted the business case, gathering project requirements and detailing functional and non-functional solution features.
● Key player in the system integration design and interface mapping activities.
● Assisted in the vendor selection process.
● Documented business process design with vendor team and business team. Warehouse Operations Dashboard: Created 6 web-based dashboards to monitor warehouse operational KPIs for 15 distribution centers and 400+ users.
● Developed warehouse operations business requirements and listed the data points from source system for business.
● Visually designed KPI/performance dashboards displaying data.
● Tested and validated the dashboard, ensuring seamless operation.
● Presented final product to users via online demonstrations. EPR Project Mangement: Listed detail requirement by functional area for ERP system replacement project in supply chain and manufacturing area with over $100M budget
● Detail listing of functional requirement for competing vendor products
● Analysis of various vendor ERP products for optimum solution
● Baseline existing business / system processes for future design with cross functional teams Career Note: Also worked as senior supply chain consultant (Asia Logistics),logistics project manager
(Logistics Consulting Partners), consulting project manager (Dairy Farm Hong Kong), project planning engineer (Mannesmann Dematic) in Hong Kong / China from 1995 to 2004. Retail execution at Target Corp. Education and Training
Southern Illinois University, Carbondale, IL
Master of Business Administration
Purdue University, West Lafayette, IN
Master of Science in Aeronautical Engineering
Bachelor of Science in Aeronautical Engineering
IBM Doors (Certification), Certified Scrum Master (Certification)