Sohail Shaikh
A/* Shalimar Apartment, Amrut Nagar, Jogeshwari– West, Mumbai – 400 102.
Ph: - 993-***-****.
Email – *********@*****.***
Objective
Date Of Birth
Experience
Needs led to desires and desires led to employment to meet them.
My objective is to meet my desires using this employment opportunity and benefit the organization with the best of my knowledge and ability.
Because according to me “knowledge is power”, but “applied knowledge is powerful”.
18thApril’1994
Gemini Printing Press
Customer Service Executive(14th October, 2013 to 29th December, 2016)
Job Profile: - I was responsible to answer and make calls for the clients regarding their invoices
My focus was to create invoices and issue payment receipt
I was also responsible to track if the requested goods were delivered safely and on time
eClinicalworks India Private Limited(April 3rd, 2017 to April 1st, 2019)
(A) Finance Coordinator (Calls, EHR Letter, Email update)
Job Profile: - I am responsible to answer calls from the providers (Doctors),Nurse practitioner, Bookkeeping regarding the invoices billed and clarify those invoices
Working on Emails and resolving the queries.
Preparing Electronic Health Record Incentives letter for the providers after completing all their quality core measures.
Changing email address for provider accounts; so they can receive invoices during specific time.
Took the responsibility to train new joinees and made sure all the downloads are provided.
Responsible for Tracking performance of the team that includes of 5 to 6 agents. Monitoring their calls and providing feedback for the same.
(B) Finance Coordinator (License and Account’s)
I was responsible to check all provider’s account if the payment has been received in order to release the hold from the account.
Email client if the payment are missed.
Cancel accounts as per the task with
agreement/termination letter.
Education
S.S.C
M.V.M Educational Campus
(Maharashtra Board)
2009-10
H.S.C
M.V.M Educational Campus
(Maharashtra Board)
2011-12
F.Y.B.Com
(University of Mumbai)
2013-14
S.Y.B.Com
(University of Mumbai)
2014-15
T.Y.B.Com
(University of Mumbai)
2015-16
Interests & Activities
Languages Known
Modification in cars and bikes
English, Hindi