Pharmacy Technician Customer Service
Resume:
Martin Feliciano
Pharmacy Technician with ** years of hospital and retail pharmacy
experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures. Fully bilingual Spanish-English.
8363 Oden Ave.
Jacksonville, Fl. 32216
********@*****.***
EXPERIENCE
04/2008 to Current Certified Pharmacy Technician
Advanced Rx & Compounding Pharmacy - Jacksonville, FL Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' o ces via telephone, fax and email. Provided friendly customer service at prescription drop-o and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Accurately recorded compounded products and prepared appropriate labels. Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Maintained proper storage and security conditions for all drugs. Mixed various pharmaceutical preparations according to written prescriptions. Regularly completed paperwork and entered prescription and insurance billing information into patient profiles. Strictly maintained customer and patient confidentiality. Regularly ordered medication and pharmacy, o ce and restroom supplies. 04/2007 to 04/2008 Certified Pharmacy Technician
CVS PHARMACY - JACKSONVILLE, FL
Entered new patient profiles and prescriptions into medication input software system. Communicated with all customers and sta in a pleasant and professional manner. Cashier and Drive Thru. 03/2004 to 02/2007 Certified Pharmacy Technician
Dr. Rovira’s Hospital - Hormigueros, PR
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors or via telephone. Provided friendly customer service at prescription drop-o and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Answered and screened phone calls for the sta pharmacist in a friendly, e cient manner. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Prepare medications for emergency room and updated each emergency room medications car
03/2000 to 02/2006 Certified Pharmacy Technician
K-MART - Mayaguez, PR
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' o ces via telephone, fax and email. Provided friendly customer service at SKILLS
Exceptional patient care and
interaction
Medication compounding
expert
Excellent telephone etiquette
Abbreviations comprehension
LANGUAGES
Spanish - English
prescription drop-o and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Answered and screened phone calls for the sta pharmacist in a friendly, e cient manner. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
05/1992 to 08/2000 Certified Pharmacy Technician
WALGREENS - Mayaguez, PR
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' o ces via telephone, fax and email. Provided friendly customer service at prescription drop-o and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Answered and screened phone calls for the sta pharmacist in a friendly, e cient manner. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Verified accuracy and completeness of information on prescription and refill requests. EDUCATION
August 1992 - May 1993 PHARMACY TECHNICIAN
PEDRO PEREA FAJARDO Vocational School - Mayaguez, PR, USA August 1983 till May 1986 High School
Luis Muñoz Marin School - Cabo Rojo, PR, USA
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