Assistant Store Manager

Monica Martin

**** ****** ******, **** **********, Michigan 48322

630-***-**** *********@*****.***

SUMMARY: An experienced teacher assistant and tutor in the Oswego School District 308 for K-12 subjects, responsible for student development and persistence to student graduation completion. Over the previous 20 years my passion toward student performance, quality assurance, and quality systems includes the development of science laboratories, statistical process controls, and new product development testing. I have provided instructional technology support to staff and students that encourages retention which promotes long and short range student goals. As a teacher media assistant I conducted the development of a computer monitor system for 109 laboratory computer devices and managed all of the electronic media devices, for the Oswego School District 308. Supervised quality assurance technicians, auditors and obtained certification for good manufacturing practices and food drug administration training. I held the position as the key facilitator for workforce improvements and team building.

PROFESSIONAL EXPERIENCE

NORDSTROM 2015-Present

Service Experience Representative

Novi, Michigan

● Highly energetic, outgoing and detail oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Store Administrator

Naperville, Illinois

● Store Manager Support and HR Representative for store. Handle budget for store and monthly expense reports. Track entire store performance against corporate goals. Salesperson

● Drive sales for various departments Men/Kids, Women, Accessories, Shoes and Service Experience.

● Awarded Nordstrom Rewards Star for the month of May 2016 and June 2016. Oswego Public School District 308 2002- 2016

Oswego, Illinois

Teacher Media Assistant Paraprofessional

● Supervise students and instruct teachers in computer laboratory and search techniques through periodicals, Follet System reference sources and various websites for educational instruction.

● Collaborate with various academic departments to develop and schedule media equipment and computer labs.

● Designed and developed the Oswego High School Step Team which serves as a college preparatory after school activity.

● Developed science kits for students. Responsible for district-wide purchasing of supplies needed for “Hands on Science.”

1

Christian Central Academy 2001 – 2002

Williamsville, New York

Laboratory Resource Instructor

● Taught Chemistry Laboratory concepts and laboratory safety to high school students.

● 9th through 12th grade English As Second Language (ELL) and Special Education tutor Abbott Laboratories 1987-1998

Buffalo, New York

Quality Assurance Supervisor

Hospital Products Division

● Managed 3 technicians who tested all raw material and finished product.

● Inspected and audited medical devices, manufacturing components solution sets.

● Supervised projects to improve quality systems.

Analytical Laboratory Supervisor

Ross Products Division - Sturgis, Michigan

● Managed a laboratory of 15 technicians and crew leaders.

● Assisted Process department in correcting product formulation.

● Ensured all raw materials, in-process and finished product specifications are met. Quality Systems Supervisor

Ross Products Division - Sturgis, Michigan

● Managed a department of 6 auditors.

● Audited Batch Records for compliance prior to release of finished product.

● Attention to detail and maintain accurate records and storage for products.

● Ensured the 21CFR820 for medical nutritional products were met.

● Ensured contract manufacturers were in compliance with product specifications Analytical Laboratory Supervisor

Ross Products Division - Sturgis, Michigan

● Certified trainer for Quality and Manufacturing management and employees.

● Collaborated trend analysis of product and data with project management

● Maintain Vendor relations and ordered all supplies for 3 shifts lab operation. Analytical Laboratory Technician

Ross Products Division - Sturgis, Michigan

● Laboratory Technician prepared all solutions and maintenance on equipment.

● Tested all raw materials, in-process and finished product 2

E.I. DuPont 1985 - 1986

Troy, Michigan

Chemical Technician

● Product development testing on paints, resins and various pigments. EDUCATION

Central State University

Bachelor of Science, Biology, Minor: Chemistry

CERTIFICATION

Zenger Miller Trainer

Certification-Sterilization of Canned Products and Container Sealing Certification- Board of Education-State of Illinois Substitute Teaching VOLUNTEER SERVICE PROJECTS

NAACP Education Committee

● Planning committee member to support student achievement pathways

● College Career Fair 2015 Waubonsie High School

● Develop 3 year strategic plan for assisting students and parents Jack and Jill of America, Inc. -Associate Member:

Provide guidance and empower mothers in developing education and cultural programs for today’s youth toddler-12th grade.

Workshop facilitator

● Coordinate monthly activities financial literacy, health/wellness, recreational, legislative and community service for 54 families. Victory Cathedral Worship Center

● Audio/Visual Coordinator:

Alpha Kappa Alpha Sorority, Inc. Chi Sigma Omega chapter Target coordinator : Alzheimer’s Longest Day Coordinator- organized fundraiser and awareness Target coordinator: Model United Nations: Exposing youth to Global Issues as well develop skills PROFESSIONAL ORGANIZATION MEMBERSHIPS

Member ASCP-American Society of Clinical Pathology Member NAACP- Education Committee

Member NEA-National Education Association

Member Alpha Kappa Alpha Sorority, Inc. Alpha Rho Omega Chapter Detroit, Michigan 3

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