RAJPAL CHAUHAN

**** ******* ******, ******** ** V8P4A5 I ac80ta@r.postjobfree.com I 250-***-****

HIGHLIGHT OF SKILLS

* ***** ** ********* **** experience in IT and oil and gas industry. Possess strong work ethics, time management skills and self-motivated to multi-task and prioritize tasks in organized manner

Experience using Tomcat, WebSphere, BOBJ, Active Directory, Exchange, SQL Developer, SOAP, Microsoft Suite (mainly Word, Excel, PowerPoint, Visio) and highly keen to learn new processes, methodologies and technologies

Capable of learning quickly as a team member or independently and willingness to accept responsibility, demonstrated through various projects, laboratory work and occupational experience

Developed effective technical writing, oral and presentation skills by working on several projects

EDUCATION

Bachelor of Engineering, Electrical and Computer Engineering (E.I.T registered) 2012-2017

University of Victoria, BC

Successfully graduated in BEng Program

Relevant Courses: Engineering graphics, Digital Design, Fundamental Programming, Computer Architecture, Communication Networks, Analog VLSI Systems, Microprocessor Based System

COMPUTING EXPERIENCE

- Languages: C, Python, SQL, MATLAB script, JAVA (object oriented programming), HTML

- Operating Systems: Mac OS, Linux, Windows Professional/XP/Vista/7/8

- Software: Active Directory, Microsoft Exchange Server 2012, Citrix, AutoCAD, Office 365, Database

ENGINEERING SKILLS

AutoCAD/SolidWorks Design and Drafting

Designed 3D models of various components of microwave and television using AutoCAD

Modeling equipment creating isometric, oblique and pictorial views by using SolidWorks

Microsoft Office Suite

Tabulated, calculated, and graphed experimental data for various experiment using Excel

Created PowerPoint presentation slides for a professional presentation for multiple topics

WORK EXPERIENCE

Client Support Assistant – Casual Full Time September 2017 – Present Provincial Health Service Authority (BC Emergency Health Services), Victoria BC

Maintained and Supported Siren application for BCEHS and trained all the paramedics across BC

Provided routine problem resolution for users and equipment’s at BCEHS station during pre-sites assessments by monitoring incident tracking system and resolving tickets

Experience in setting up Wi-fi system, firewall rules and IPv4 networks in ambulances throughout BC for ParaCare Project

Installed, tested and supported applications, hardware and network deployments to ensure quality assurance of end products and referred to problems as required

Used Dell KACE 1000 to manage the ticket queque, manage laptops and computers, deploy and install software onto machines remotely as well as build script inorder to automate easily

Used VDI projects and Citrix inorder to enable access to virtualized desktop hosted on a remote service over Internet

Used Products like Cisco Meraki for providing unifies management of mobile devices

Repaired and replaced hardware as required and installing and configuring new hardware (network, printer and server hardware).

Mid-Tier Technical Analyst – Consultant Full Time February 2018 – June 2018

CGI, Victoria BC

Maintained and Supported Panorama application for Ministry of Health

Deployment of code to Production environments; and non-production environments

Installation, configuration, and management of middleware technologies including: application servers including Glassfish 3x, MQ Series, Message Broker and Revision control repositories

Experienced renewing expired certificates using SSL

Experience in managing and maintaining servers using UNIX and Linux in dev, test and prod environment.

Provided support for LDAP based identity and access management

Developed and Maintained QA test cases using SOAP UI and Ready API.

Developed SQL queries to support business analysis, testing and client search

Experience using Tomcat, Business Objects, Crystal Reports, Engineering Dashboard and WebSphere server and SiteMinder for operating Panorama application.

IT Support Specialist – Contractor August 2017 – February 2018

Illumina, Victoria BC

Responsibly with the rest of the global support team ensured the Service Management ticket queues are effectively managed based on priority and commitment

Effectively Managed hardware and software systems distributed to employees

Used SCCM for managing remotely, patching, operating systems, deploying software and managing all windows based computers

Service Desk Analyst – Co-op Student January 2017 – May 2017 First Nation Health Authority, Vancouver BC

Provided primary support for incident management related to workstation, printing, software installation and local area network remotely as well as in person

Experience using LDAP and Active Directory to authenticate and authorize all users and computers in Windows domain type network

Maintained records of Configuration items like laptops, tablets, cell phones through use of Configuration Management Database and created technical documentation wherever needed

Engineering Designer Co-op Student May 2016 – December 2016

AES Engineering Limited, Victoria BC

Designed a buildings electrical system including power, lighting, and Fire Alarm system using AutoCAD and Revit

Managed Large/small scaled projects and researched different source equipment’s and vendors to satisfy the clients need and budget

Operations Manager November 2013 – April 2016

Shell Gas Station, Victoria BC

Responsibilities include keeping track of inventory, updating schedules, maintaining over all store environment and building friendly relations with customers and staff

Strong communication and leadership skills developed through interaction with different customers and collaboration with colleagues

TECHNICAL PROJECTS

Spatial Echolocation Enhancement System (UVIC) September 2014, May 2015

Over the course of two semesters, planned, designed, and implemented prototypes for an object detection and avoidance system for the visually impaired (visual signal into a binaural audio signal)

Project website can be found at http://web.uvic.ca/~dafaulk/sees.html

Autonomous Radiation Detecting Robot (UVIC) January 2014

Designed and programmed a robot from scratch using RobotC software for detecting radioactive materials and neutralizing them by covering them with lead boxes

Analytically solved open-ended problems of neutralizing the radioactive source with innovative and efficient designs and documented the entire project in a professional manner

VOLUNTEER EXPERIENCE

Heart and Stroke Big Bike Event

Helped in raising money by collecting donations for the people suffering with heart disease

Served food and milk cans to the organization who participated in the event

International and New Student Orientation (UVIC)

Led groups of new students to different areas on campus, while answering any general questions of resources and facilities

Performed tours of different buildings and familiarized new students with safety procedures

ACHIEVEMENT

Represented U-19 BC Cricket team and received best Young Cricketer award (2016)

Recognized by the Victoria Shell Retail team for having 200 zero hazard days as site manager

Class 5 Drivers Licence

INTERESTS: Tennis, Cricket, Cooking, Travelling, Exploring and reviewing new technologies

REFERENCES

Gurwinder Singh Nadine Fisher

Manager Manager

First Nations Health Authority Provincial Health Service Authority

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