Customer Service Executive

Location:

Posted:

April 06, 2019

HONGWEI HUANG

***Hemlock St Waterloo ON · 519-***-****

Email: ********@*********.** ·

Linkdin:https://www.linkedin.com/in/hongwei-howard-huang-20955a116/ · EXPERIENCE

**** – PRESENT

CASHER/BARTENDER PART TIME, THE ALLEY (MILK TEA SHOP)

• Provide excellent customer service, which keep The Alley maintain 4.7 scores in the Google.

• Prepared daily opening material or organizing the working stations.

• Efficiently cooperated with colleague make sure the customers get the drinks as soon as possible.

EXTRA CURRICULAR

2018 – PRESENT

VP OF HUMAN RESOURCES, CHINESE STUDENT ASSICIATION

• Prepare the meeting time and social by collecting every executive schedule.

• Managing 20 executives in the club, and make sure the team inspiration. 2018 – PRESENT

EXTERNAL EXECUTIVE, LAURIER DRAGON BOAT CLUB

• Be awareness by the regatta deadline, and make sure pay the competition fee before the due day.

• Get the sponsorship for the team or come up the ideas to raise club’s funding, which is need at least C$1000.

• Prepared the finance analysis for the club, which include school’s athletic gym fee, jersey, etc.

• Communicate with the other clubs in the campus, come up the idea to entertain both club’s members.

2016 – 2018

EVENT EXECUTIVE, CHINESE STUDENT ASSICIATION

• Prepared monthly event’s plan, for example Escape room, which attract more than 60 people come to participate in the event.

• Aware to the event’s expensive, and help club make C$500 profit EDUCATION

2016- 2018

HONOURS BACHELOR OF ECONOMICS, WILFRID LAURIER UNIVERSITY

• Analysis the economic report by using the knowledge of economic matrix and STATA.

• Taking the course of the advance VBA and Web design. 2

SKILLS

• Strong attention to detail demonstrated

through multiple preparation rule.

• Two languages (Mandaring and English).

• Strong leadership and interpersonal skills.

• Proficient in Microsoft Office (Excel,

PowerPoint)

ACTIVITIES

• Hack the North volunteer September 2018

• Wilfrid Laurier Dragon boat club September 2018 – present

• Wilfrid Laurier Chinese student association September 2016 – present

• Campaign Recruiter December 2018 - January 2019