STEVEN G NELSON
SUMTER, SC ***50-0000
Phone: 803-***-****
Alt Phone:803-***-****
Fax Number:803-***-****
Email: ***********@*****.***
Objective
GOOD COMMUNICATION SKILLS AND GREAT AT TEAM BUILDING.
GOAL ORIENTED, WITH THE ABILITY TO CREATE AND COORDINATE IMPROVEMENT PROGRAMS
DESIRE TO JOIN AN INNOVATIVE, GOAL ORIENTED TEAM, WITH STRONG GROWTH TRACK.
Employment History
Manager
01/2008 - 02/2018
Papa John's Pizza
Sumter, SC
Created and maintained a staff training program, that featured best practices for low employee turnover and customer retention.
Established performance targets for staff members and tracked the results. Hired and trained new employees on an as needed basis.
Handled and resolved escalated customer complaints.
Assembler
05/2005 - 04/2007
NJPS Court Builders
Trenton, NJ
Read work orders to understand and help implement the proper procedure of fabrication or assembly. Reviewed daily tasks for self and coworkers and ensured they were done in timely manner. Took inventory of materials and made orders where necessary. Acted as a liaison between team members and upper management to maintain effective communication. Recommended individuals to work in specific assembly lines based on observations of their skills and abilities. Install ingrown basketball court, and resurface tennis courts. Install fence and railing, swing sets commercial playgrounds, hockey courts. Read blue prints.
GENERAL AND OPERATIONS MANAGERS
06/1997 - 05/2005
DOMINO'S PIZZA
NEWARK, NJ
Hire new employees, train new and old staff. Improve employee morale and kept turnover very low.
Order food, scheduling staff and control labor and food cost. Made sure store passed all cleaning inspections, marketing to increase sale. Increase customer base, handle customer complaints.
Broke all store records, and the first to have 18 months of consecutive sales growth.
Assembler
11/1995 - 11/2000
Toys R Us
Union, NJ
I assemble store displays, customer assembly and unload trucks.
Department head of store room. Trained new employees to unload trucks and customer pickup.
Bike Assembler
09/1990 - 04/1995
Huffy Service First
Miamisburg, OH
We build bikes, gas grills, toys and home gyms for stores and customers.
Stores like Macy's, Sears, Toys r us, Rickels and Home Depot.
Assembled furniture for customers in home and store displays,
I am excellent with tools and training new employees.
Production Assembler
01/1990 - 09/1990
Rainbow Doors
3 Nami ln, Trenton, NJ
Made storm doors and screens and widows.
Used a hoist to lift doors and then powder coated the doors before they go into the oven
for baking. When done with bake, I double check completed jobs for packing and shipping.
Labor Operator
06/1989 - 01/1990
MERSHON CONCRETE
5251 US-130, Bordentown, NJ
Cut rebar for septic tanks and steps.
Clean up conveyors and grounds, help make septic tanks and steps
work the conveyor belts and clean up around the plant.
We used a hoist to remove finished product from cast and got ready for shipping.
Education and Training
Start Date
Completion Date
Issuing Institution
Location
Degree Received
Course of Study
Semester Hours
01/2019
02/2019
Adult ED
Sumter, SC
High School Equivalency Diploma
General High School Curriculum
82
Occupational Licenses & Certificates
Certification Title
Issuing Organization
Completion Date
SC MANUFACTURING CERTIFICATION
CCTC
04/2019
FORKLIFT OPERATOR
CCTC
03/2019
OSHA 10 HOUR GENERAL INDUSTRY STANDARDS
CCTC
03/2019
SIX SIGMA YELLOW BELT
CCTC
03/2019
CERTIFIED PRODUCTION TECHNICIAN
MSSC
03/2019
WORK KEYS
VOCATIONAL REHABILITATION
10/2018
SILVER CREDENTIAL
READY WORKS
10/2018
READY TO WORK COURSEWARE
WIN
10/2018