Executive Personal Assistant (On-site or Virtual)

LAURETTA O. ROSADO

Valid Passport: yes

Nationality: US Citizen

Telephone: 703-***-****

Email: *******.************.*********@*****.***

LinkedIn: linkedin.com/in/personalexecutiveasstlrosado Skype: lauretta.rosado

INTRODUCTION

Enthusiastic career support professional with extensive experience providing administrative and clerical support to high profile, ultra-high net- worth individuals, at affluent households, and to C-level executives in fast paced, deadline oriented environments. Extremely organized, motivated and adaptable self-starter, recognized for unwavering poise and professionalism, the ability to prioritize and manage multiple projects and responsibilities, exceptional follow through skills and keen attention to detail, the capacity to develop and sustain a strong team environment, the ability to work well independently and collaboratively, and for the aptitude to implement resourceful and cost effective operational processes. Personable, discreet, ethical, focused, and meticulous individual, exhibiting a proactive analytical approach and proficiency for effortless oral and written communication across different cultural and socio-economic levels. A “will do” attitude combines with strong interpersonal, leadership, computer, technology and administrative skills to produce consistent goal-oriented results. Will relocate globally. QUALIFICATIONS

Microsoft Office, G-Suite, QuickBooks, Various Team Collaboration/Project Management/CRM Applications, Mac, PC

• Heavy calendar and schedule management

• Office start-up and management

• Document / presentation preparation; desktop publishing; proofreading

• Complex global travel arrangements and itineraries

• Comprehensive meeting and event planning

• Diplomatic, business, and social protocol and etiquette

• Bookkeeping (AP, AR, financial document preparation)

• HR (payroll, benefits, recruitment, employee relations

• Various project management and team collaboration applications

• Multi-million dollar budget creation and analysis

• Management of access to Principal

• Staff training, development and, supervision

• Digital marketing; social media

• Research and feasibility studies

• Project coordination, management, and direction

• Business and personal correspondence; email management

• Various content management/website building applications

• Database development and management

• Assure cost-effective, resourceful operations through office organization and administration; creating operational manuals; establishing and implementing operational procedures; coordinating all aspects of household and property direction; team development; staff and HR management (including forecasting staffing needs, interviews, screenings, hiring, scheduling, supervising, payroll submissions, training, performance reviews, terminations, and benefits administration); and the assessment and procurement of equipment and supplies.

• Guarantee economical operations through the execution of bookkeeping duties (administration of household, personal, and business expense accounts; annual projection and analysis of vast budgets; preparation of financial reports and documents; accounts payable and receivable; financial institution transactions; credit card and bank reconciliations) and the development of computerized bookkeeping processes and financial templates that increase the accuracy of information and speed in generating reports.

• Ensure efficient and secure operation and maintenance of business, investment, and personal structures by ascertaining maintenance, upgrade and repair needs; through research, engagement, and supervision of vendors, contractors and service providers; scheduling required services; reviewing proposals; obtaining necessary insurance documents and confidentiality agreements; and negotiating and approving contracts.

• Organize and supervise hosted social, business, and political events and meetings (comprehensive preparation; venue and vendor selection; staff selection and supervision; strategic planning of guest lists and seating charts; invitation design, production and mailing; and RSVP tracking).

• Safeguard the image, privacy, and security of Principal by monitoring, directing, and recording incoming telephone and email communications; greeting guests; screening visitors; responding to external requests and queries in a timely manner; receiving, sorting, and distributing mail and deliveries; managing personal and business calendars; and scheduling personal and business appointments.

• Preserve organization brand and reputation by promptly, accurately, and professionally addressing customer inquiries, issues, and concerns.

• Assure resourceful use of Principal’s time by composing personal and business correspondence; serving as liaison with staff, vendors, contractors, and service providers; conducting personal shopping and errands; managing all special projects and requests; and exercising sound, independent judgment while acting as Principal’s agent within established parameters.

• Coordinate logistics of complex domestic and international travel arrangements (research, assisting with personal preparation; arranging multi-destination private and commercial flights; securing ground transportation, lodging, and restaurant reservations; coordinating recreational activities; and preparing comprehensive daily schedules).

• Professional interaction with celebrities, heads of state, prominent social and political figures, and senior level executives by employing knowledge of diplomatic, business, and social protocol.

• Dedicated, professionally equipped home office

Lauretta O. Rosado

Resume Page 2

PROFESSIONAL EXPERIENCE

EHIM, INC., (WBENC CERTIFIED, TOP 25 NATIONWIDE PHARMACY BENEFITS MANAGEMENT COMPANY), SOUTHFIELD, MI 2017 - 2018 Executive Assistant to President/CEO. Provided virtual and on-site administrative and personal support to President/CEO. Managed corporate travel for 100+ employees.

VA ENTERPRISES, LLC (UHNW GLOBAL SALES COMPANY HEIR, PROFESSIONAL SPORTS TEAM OWNER, PHILANTHROPIST FAMILY OFFICE), GRAND RAPIDS, MI 2013 - 2016 Administrative Estate Manager/Personal Assistant. Afforded remote and virtual oversight on all matters pertaining to the management and operation of 10,000sf “smart home” primary residence located on 10 acres hosting several amenities; 25,000sf

“smart home” lakefront residence; five beachfront guest cottages with five direct reports; and personal support for Principal and family.

UHNW GLOBAL REAL ESTATE DEVELOPER, PHILANTHROPIST, POLITICAL ACTIVIST, MCLEAN, VA 2008 – 2013 Residential Estate Administrator/Personal Assistant. Rendered remote and on-site supervision on all matters pertaining to the management and operation of a 10,000sf “smart home”, primary residence and two guest cottages, located on seven acres housing several amenities, and a staff of 11; operations of 13,000sf second residence, with a staff of two; and personal support for Principal and extended family.

LEONSIS FAMILY OFFICE (UHNW REAL ESTATE DEVELOPER, PROFESSIONAL SPORTS TEAM OWNER, PHILANTHROPIST), ARLINGTON, VA 2012 – 2013 Administrative Household Manager/Personal Assistant. Assisted virtually and on-site with the management a 19,000sf primary residence located on 13 acres, with staff of two; coordinated oversight of a 5,000sf summer home with the local property manager; provided personal support to Principal and family. HNW DIVERSIFIED ENTREPRENEUR, PENSACOLA, FL 1998 – 2008 Executive Personal Assistant/Office Manager. Provided sole on site and virtual administrative and personal support to Principals with business interests in childcare, construction, elder care, entertainment, and real estate. Assisted with oversight of 7000sf home, with a staff of two. Managed business and home offices. NATIONAL ARTIST MANAGEMENT COMPANY, NEW YORK, NY 1997 – 1998 First Assistant to President and Vice President. Provided virtual and on-site administrative and personal support to President and Vice President of Broadway production company (Grease, Chicago, Annie Get Your Gun). UHNW AUTHOR, PHILANTHROPIST, POLITICAL ACTIVIST, NEW YORK, NY 1996 – 1997 Personal Assistant/Social Secretary. Delivered remote and on-site administrative and personal support to author/philanthropist/political activist. Assisted with management of multiple residences located in multiple states with staff of four. Managed home office.

MARY BOONE GALLERY, NEW YORK, NY 1993 – 1996

Executive Personal Assistant to Owner. Rendered virtual and on-site assistance to Principal of globally renowned contemporary art gallery.

EDUCATION / AFFILIATIONS / CERTIFICATIONS

• University of Pittsburgh, Pittsburgh, PA

• UpWords, Inc.

• State of Florida Notary Public

• State of Florida Concealed Weapon Permit

• CPR/AED, CORE certifications (expired)

• Member: DEMA, Butlers Guild, ASAP

• Red Cross Disaster Relief volunteer

• Mentor with Entering the College Zone

TESTIMONIALS (*LETTERS OF RECOMMENDATION, IN ENTIRETY, AVAILABLE UPON REQUEST)

“Lauretta Rosado was employed as the Estate Manager for the principals of VA Enterprises, LLC During her tenure, Lauretta demonstrated a strong work ethic, analytical and problem solving abilities, and achieved results in a demanding envoirnment. Lauretta is intuitive, self motivated, discreet, and capable in the areas of household management, event planning, and project oversight.”

- Mark Bugge, CFO, VA Enterprises, LLC*

“[Lauretta] has courteously and efficiently handled a multitude of tasks for our family. She impressively jumped right in and demonstrated a short learning curve. Her professionalism and dedication are admired by all. ...our loss will be the gain of the firm or family fortunate enough to obtain her services.

- Ted Leonsis, Owner, Washington Capitals/Wizards/Mystics*

“Lauretta was responsible for the administration of [a] personal home, its grounds, and two other homes on the property as well as staff and external contractors [She] was also responsible for overseeing and directing frequent dinner parties...attended by Heads of State, as well as leaders of business, entertainment, government, and philanthropic enterprises. She also managed the overnight stays of many high profile guests. Her ability to manage the...demands [of] a [stressful] environment is a testament to her skills.”

- Daniel J. Radek, Vice President/Chief of Staff, JER Companies*

“Lauretta Rosado was the estate manager, managing [a] six acre estate with three homes, a full-time staff, and many amenities. Lauretta was always available...to take care of what needed taking care of Very often, Lauretta would anticipate what needed to be taken care of In every instance, Lauretta handled her work and herself in a first class and professional manner” - Richard K. Gottlieb, Owner, RKG Capital LLC* Lauretta O. Rosado

Resume Page 3

“Lauretta is a conscientious, responsible, loyal employee with an exceptional energy level. She has integrity and appreciation for confidentiality Her strengths include dependability, creativity, technical expertise and ability to quickly adjust to changing circumstances. Lauretta has both the temperament and special skills required in dealing with the difficult issues/problems of a family household. She has the ability to ‘get things done - Jim Tardy, Special Projects Manager, JER Companies*

“Lauretta has provided me with excellent administrative and personal support as my Executive Personal Assistant She is a loyal, devoted, and ethical employee. Lauretta possesses exceptional written, oral and interpersonal skills. She is organized, intelligent, and solution oriented. I enthusiastically recommend her.” - Patrina Moye, Diversified Entrepreneur*

“Lauretta has proven to be a true career Executive Assistant, taking tremendous pride in the wealth of experience she brings to the table. With such an impressive background, Lauretta whom during my time with her, displayed an incredible amount of thoroughness, tenacity and patience. Three outstanding attributes I noticed with Lauretta are the level of attention to detail she possesses, her business writing skills and her ability to leverage high confidentiality levels. The content of what she shares even when faced with challenging circumstances is diplomatically measured, so that the audience at hand is somewhat obliged, but the confidentiality trust is not broken towards the information being requested of her. It is a rarity indeed. I fully endorse this individual! “

- Sybil Gallighan, Senior Manager, Executive Recruitment Adecco

“Lauretta is a highly organized, efficient, and energetic manager of resources and people. Her patience is beyond bounds and she enjoys the respect and loyalty of her entire staff. It was my pleasure to know Lauretta on a professional, and personal level and she has earned my highest respect and recommendations.”

- Pedro P. Polakoff, III, Systems Engineer III / Remote Escalations, CWPS

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