Information Security

Carolyn S Moreland

Professional Summary

Accomplished Senior Information Security Analyst with a full track record of overseeing regional security for a fortune 500 company. Resourceful, results driven IT professional with extraordinary success while planning, analyzing and implementing solutions of business objectives. Exceeded in high levels of customer satisfaction and high-pressured goals. Spearheaded the Security team with advanced knowledge in Healthcare, Information Security and Risk Management.

SSM December 2000-July 2012

Senior Information Security Analyst-SSM-July 2007-July 2012

Achieved with notable success leading a broad range of corporate IT Security initiatives while strategically planning, analyzing, testing and implementing solutions to support business objectives within multiple applications for EHR conversion.

Spearheaded SharePoint Security documentation for live feed into EHR.

Production Support- administering, monitoring, troubleshooting, configuring, enhancing and providing advanced customer support for the existing multi-level security infrastructure.

Lead point of contact for EHR process as well as regional contact for Security and Risk Management.

Data Integrity/Disaster Recovery; created policies and procedures for system downtime. Including but not limited to recoverability, performance, integrity and supportability through production support and maintenance of existing network and development and implementation of multi-level security infrastructure enhancements.

Expert in Account Provisioning by analyzing documenting and validating effective account permissions and granting emergency access 24/7.

Extensive knowledge with granting mass access via imports.

On call experience 24/7 to grant emergency access or deactivate depending on circumstance.

Extensive knowledge in Active Directory for end user authentication for SSO applications.

Advanced knowledge of critical thinking and troubleshooting remote and network issues.

Successful in the build and creation of auditing tools/reports to perform risk assessments.

Senior Systems Analyst-SSM-July 2006-July 2007

Senior Analyst with expert knowledge while coordinating with the Medical Staff Office to ensure credentialing top tier clinicians and provision computer access for all end users.

Lead in testing upgrades and implementing training guidelines upon approving testing to move into live systems.

Lead for Security/Risk Management reviews/audits.

.

Senior Systems Analyst: Admitting and Health Information Management-SSM-January 2004-July 2006

Concluded testing, evaluating, training and coordinating system updates.

Lead for auditing Risk and Security driven events.

Assisted helpdesk with resolving issues.

Point of contact for all of Admitting and HIM system related issues.

Reviewing possibility of duplicate medical records and merging accordingly.

Patient Financial Analyst-SSM-December 2000-January 2004

Responsible for running denial reports (1500 and UB92) for auditing and appeals.

Investigate denials based on high dollar, DRG and appeals process.

Successfully trained office staff on systems and contractual payor agreements.

Areas of Expertise

•Active Directory

•EPIC (Electronic Health Record) EPIC Security Certified

•Account Provisioning

•Network and System Security, Critical Thinking/Troubleshooting

•Creating Policies and Procedures and thoroughly training end users

•Risk Management and assessment and Audits

•Change Control Board member

•Regulatory Compliance

•Integration of HL7 testing and conversion

•Customer Service

Certificates/Awards

EPIC-Security 2010 version of EPIC

Excellence in Customer Service

Contact this candidate