ROBERT GOPALAN
Edmonton, Alberta
E-mail: *************@*****.***
Tel: 780-***-****
SOFTWARE QA ANALYST SOFTWARE QA SPECIALIST
PROFESSIONAL SUMMARY
Software QA Specialist with over 8 years experience. Been involved in multiple Projects (Agile and Waterfall). Expert in performing Regression Testing, Functional Testing and Exploratory Testing. QA Specialist with the ability to quickly learn new tools and application features. A great team player with excellent communication skills.
PROFILE/SUMMARY:
Experienced in handling Quality Assurance and Testing initiatives using Waterfall and AGILE methodologies.
Experienced in creating test artifacts such as test plans, test strategies and test cases.
Successfully implemented projects such as E-commerce web and mobile application.
Excellent in backend & front-end testing, Functional Testing, Integration Testing, Regression Testing, System integration testing, UAT Testing, and Cross browser Testing.
Excellent in using office applications and tools such as Excel, Word, PowerPoint, HP Quality Centre, TFS.
Ability to work with multiple projects and focus on meeting deadlines for deliverables.
Strong ability to manage stakeholder expectations and setting the right expectations
6+ years of experience in Software Quality Assurance & Testing of Web based applications and mobile apps to conduct manual testing.
Strong ability to work in a cross-functional, iterative development environment using Agile Methodology.
Capable of working effectively in a team and as an individual requiring minimal supervision, quick learner, problem solver, creative thinker.
PROFESSIONAL EXPERIENCE
Quality Assurance Analyst 03 / 2018 - 02/2019
Khan Assurance Technology Services
Project – E-Commerce Web and Mobile App
Key Responsibilities:
Performed back end Testing using SQL on MS SQL database
Reported defects
Participated in review and analysis meetings as the sprints progressed
Developed and executed Test cases for defined use cases using HPQC for assigned user stories
Performed record keeping of tasks using TFS with timely update on progress with daily scrum meetings
Conducted functional and regression testing for web applications and mobile applications
Participated and provided valuable feedback in Sprint review meetings
Updated Test Plan
Created Test Data for testing
Worked in the AGILE environment in close association with the Team Lead and the team members
Performed Sanity Testing
QA Specialist 03/2017 -03/2018
Khan Assurance Technology Services
Project- Web System Application Enhancement
Key Responsibilities:
Performed functional and integration testing for web application
Ensured that system integration test results are documented and reviewed with business analyst
Actively participated in project implementation and provided QA sign off
Logged and tracked defects using TFS and implemented a robust defect management process
Conducted daily stand up meetings and defect triage meetings with the stake holders to report the progress of testing and defects
Performed Regression testing
Created Master Test Plan
Joined the daily stand Ups and gave my updates always
Reviewed Requirements with the business team
QA & Business Analyst 01/2013 -12/2016
Tata Consultancy Services, Chennai, India
Key Responsibilities:
Created the Business requirement Document
Performed UAT Testing
Functional QA Testing
Had meetings with the Dev Team
Reported bugs
Worked closed with the Dev team lead
Performed Testing on banking applications
QA Program Analyst 08/2010 -12/2012
HOV Services (LASON India Pvt Ltd), Chennai, India
Key Responsibilities:
Test Case Creation
Bug Creation and Management
Regression Testing
Exploratory Testing
UAT Testing
Created Test case traceability Matrix
Environment / Tools/Skills/ Languages: MS SQL, MS Excel, MS Word, Ms Power Point Android (4, 5), iOS (6/7/8), Windows (7, 8,10), Visual Studio 2015, TFS, HP QC V10.0, JIRA, Microsoft Visio, Microsoft Test Manager.
PROFESSIONAL CERTIFICATIONS
•Pursuing ISTQB Certification
•FOIP Certificate
EDUCATION _
Software Testing and Quality Assurance Certificate Course (Horizon Technology, Chennai, India)
Bachelors in Business Administration- 2005, University of Madras, Chennai, India
References are Available upon Request