Customer Service Store Manager
Resume:
NOEL WEISS
Edmonton, AB T5A 0E8
Ph: 780-***-****
*********@*******.***
CAREER OBJECTIVE
A positive, dedicated and enthusiastic person seeking a challenging position to utilize my current knowledge and experience, as well as gain a new skill set.
PROFILE
Dependable, hard-working individual, capable of working unsupervised. Possess a strong work ethic. Excel in getting the job done, and do so to the best of my ability.
SKILLS & ABILITIES
Excellent written, verbal and interpersonal communication skills
Ability to organize and complete many details of a task or project
Possess excellent time-management skills; able to multitask efficiently
Quick learner and driven to exceed expectations
Pleasant and professional telephone manner
Knowledgeable in public relations and customer service
Experienced at using Microsoft Word, Excel and PowerPoint, Sling and Ceridian
Able to quickly grasp any new or unknown software programs
EXPERIENCE
October 2018 – Present Just Cozy Edmonton, AB
Store Manager
Hired and trained staff
Performed scheduling for the store personnel
Assisted customers
Managed payroll
Completed bank deposits and store reports
September – Oct. 2018 Community Support Worker Practicum Edmonton, AB
St. Maria Goretti School, Support Worker
Successfully completed practicum working with students requiring support in a grade 6 classroom
Noel Weiss - Resume Page 2
May – August 2018 Molly Maid Edmonton, AB
Professional Cleaner
Performed light cleaning duties to maintain private households
Maintained cleanliness standards based on customers specifications
Various household tasks completed in a professional and timely manner
February – May 2018 Match Eatery and Public House Edmonton, AB
Server/Hostess
Greeted guests as they entered, managed wait list
Provided guests with menus and answered questions
Engaged with guests to ensure they are happy with food and service
Responded to complaints and assisted resolving them
Provided exceptional customer service
Completed both opening and closing duties
May 2015 – Sept. 2017 Johnson Controls Canada LP Edmonton, AB
Customer Service Agent Assistant
Booked contracts
Assisted with customer satisfaction calls
Shipping and Receiving duties
Entered weekly time sheets
Prepared monthly safety meeting documents and videos
EDUCATION AND CERTIFICATIONS
October 2018 Robertson College Edmonton, AB
Obtained Addiction and Community Support Worker Degree
August 2018 CPR Level C w/ AED Certification Edmonton, AB
VOLUNTEER EXPERIENCE
May 2015 – Sep. 2017 WIN House, Women’s Shelter Edmonton, AB
Assisted on the Planning Committee
Managed shopping and food preparation for BBQ functions
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